HCL SX Description

HCL SX is an AI-driven, no-code, service management product that accelerates business transformation with a superior onboarding and delivery experience across IT and beyond. HCL SX is a service management product powered by AI. Designed for both IT Service Management (ITSM) and Enterprise Service Management (ESM), the product offers service management workflows for handling incidents, requests, problems, changes, assets, and more without the need for complex coding, thereby enabling a quick, user-friendly onboarding experience.
HCL SX elevates your service management capabilities by leveraging intelligent automation, AI- driven insights and seamless integration with third-party applications, improving operational efficiency and reducing costs.
HCL SX offers a highly secure multi-tenancy option tailored for shared hosting and multi-cloud environments.

HCL SX Alternatives
SysAid Reviews
SysAid
(2188 Ratings)
SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.
Learn more
Issuetrak Reviews
Issuetrak
(40 Ratings)
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
Learn more
Freshservice Reviews
Freshservice
(9 Ratings)
Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
Learn more
N‑able N-sight RMM Reviews
N‑able N-sight RMM
(5 Ratings)
N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.
Learn more

Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, HCL SX has an API
View Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
HCLSoftware
Year Founded:
2019
Headquarters:
United States
Website:
www.hcl-software.com/sx
Update This Listing

Media

Play Video ITSM Enterprise Service Management for Every Team
Recommended Products
Our Free Plans just got better! | Auth0 by Okta Icon
Our Free Plans just got better! | Auth0 by Okta

With up to 25k MAUs and unlimited Okta connections, our Free Plan lets you focus on what you do best—building great apps.

You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your secuirty. Auth0 now, thank yourself later.
Try free now

Product Details

Platforms
SaaS
Windows
Mac
Android
On-Premises
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

HCL SX Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

HCL SX User Reviews

Write a Review
  • Previous
  • Next