Freshworks Neo Description
Freshworks Neo Platform allows you to customize, extend and unify your experiences for a growing business. The work is about to become a lot easier and faster.
The Neo Platform is designed to power your business. It's secure, easy to use and infinitely extensible. Neo Platform allows you to create, connect, customize and innovate.
Create custom workflows and apps to meet your unique business requirements. Create custom objects, automate processes, and create powerful apps quickly.
Scale quickly with a marketplace that offers more than 1,200 applications. Connect with ease using native integrations. Join the developer community and build on great ideas.
Our Neo Platform is designed to grow so that you always have a unified, secure experience. Gather actionable insights from across all apps. Simplify admin tasks. Every interaction should be based on the customer's context.
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Freshworks Neo User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: For companies searching for a cohesive platform for consumer interaction, Freshworks is a great option. Numerous facets of customer service, sales, and marketing are covered by its extensive suite of products, which includes Freshdesk, Freshsales, and Freshmarketer.
Positive: A range of customer interaction solutions, including those for marketing, sales, customer service, and more, are offered by Freshworks. The use of a single strategy simplifies client interactions across several touchpoints.
Negative: It might be necessary to have a better grasp of Freshworks in order to achieve sophisticated customisation. Compared to more specialized tools, customisation could seem more complicated to certain users.
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