Formbricks Description
Formbricks is a open-source survey software.
With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys.
You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful!
Formbricks is used for:
- Pre-churn surveys (understand why users cancel)
- Onboarding segmentation (understand why users sign up)
- Product-Market Fit survey (what power users are missing)
- Fake Door Follow Ups (test feautres / value props)
- Feature Satisfaction (how easy is this feature)
- Marketing Attribution (how did you find out about us?)
- Sales Support (enrich user profiles)
- NPS, CES
etc...
But what is experience data worth in a silo? Not much!
- Use product analytics data to pre-segment user base
- Sync insights with CRMs, customer messaging tools, etc
Not conviced yet? Maybe this helps:
- Self-hosting in minutes (Docker)
- 100% control over your data (open-source)
- Customize / extend as you wish (open-source, you got it)
It's free to get started, what's stopping you? 🤓
Formbricks Alternatives
Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
Learn more
SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
Learn more
Feedbackly
Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation.
Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback.
Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey.
Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
Learn more
Semeon Analytics
Semeon helps you to understand and prioritize large-scale customer, employee, and marketplace feedback data from any source, including social, reviews, and CRM data. Our platform automatically extracts multi-word concepts relevant to your data, measures sentiment, and generates insightful dashboards. Semeon technology is available in more than 10 languages. Government entities, security and defense agencies, brands, and organizations around the globe rely on it to improve customer experience, citizens' lives, reduce operational costs, and drive growth.
Learn more
Pricing
Pricing Starts At:
$30 per month
Free Version:
Yes
Company Details
Company:
Formbricks
Year Founded:
2022
Headquarters:
Germany
Website:
formbricks.com
Media
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Product Details
Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Training Videos
Customer Support
Online Support
Formbricks Features and Options
Experience Management Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Formbricks User Reviews
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