Floatbot Description

Our innovative platform for AI Chatbots and Voicebots enhances customer experience significantly. Floatbot stands out as one of the rare hybrid platforms available worldwide, enabling the swift creation of both Chatbot and Voicebot within mere hours. By leveraging this technology, you can automate up to 80% of your Call Center operations using our hybrid solutions. Not only does this improve your customer experience, but it also boosts your CSAT score. The Floatbot platform offers a unique feature where your voice translates into responsive interactions. With support for 10 languages and over 100 dialects, powered by 100,000 hours of voice training, our platform is designed for versatility. Users can easily craft personalized workflows for their Chatbot and Voicebot, thanks to Floatbot’s No-Code platform, which requires no programming skills to operate. This feature facilitates rapid development and deployment, complemented by an advanced bot-building tool that ensures a seamless experience for both developers and users alike. With Floatbot, the future of customer interaction is not just automated; it is also highly personalized and efficient.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Floatbot
Headquarters:
United States
Website:
floatbot.ai

Media

Floatbot Screenshot 1
Floatbot Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Floatbot Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Floatbot Lists

Floatbot User Reviews

Write a Review
  • Name: Emily W.
    Job Title: Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product.

    Date: Feb 01 2022

    Summary: Save human effort and be easy to use. 24*7 available, even support on weekends. Interact with conversational ai and gives accurate answers.

    Positive: Multilingual, omnichannel support, easy to use, saves human effort.

    Negative: Have not encountered any till now, working smooth without any shortcomings.

    Read More...
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