• Name: Jeremy L.
    Job Title: Installation coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: Apr 25 2019

    Summary: Satisfied and will continue to use as long as it is around.

    Positive: It’s easy, convenient, straight forward. No hassles

    Negative: If I had one this is where I would put it. But I don’t have one and need to put something in this box.

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  • Name: Marsha B.
    Job Title: None
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Apr 25 2019

    Summary: I think the service is great and everyone is in a great mood

    Positive: I like going there because they normally have what I need

    Negative: Sometimes they don’t have what I want so I have to go to a different place and waste gas 😢

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  • Name: Dale W.
    Job Title: Customer Service Rep
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great!

    Date: Apr 25 2019

    Summary: Love it...... so easy to use. We love the random deals we get via text and whenever we use it, in store.

    Positive: offers great deals on great services and with pure ease.

    Negative: No complaints..... great service. I'm happy China Express introduced me to it. Keep up the great work.

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  • Name: Jhoy S.
    Job Title: County worker
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great perks

    Date: Apr 25 2019

    Summary: I like using five stars. Easy to use. Just key in your phone number.

    Positive: Getting extra perks whenever you buy from your favorite store..how good is that? ☺. Free food, happy life 😊

    Negative: Nothing bad about it. It's great to use it coz u get free food

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  • Name: Brittany C.
    Job Title: Cashier
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Tobacco king and vape

    Date: Apr 25 2019

    Summary: I am a repeat customer and will continue to do so.

    Positive: The service is awesome. The people in the store know their customers well and are very efficient in helping them choose the products they need.

    Negative: There are no cons with this program at all. The points are great and so are the rewards that go with them

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  • Name: Joe O.
    Job Title: Asm
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Apr 25 2019

    Summary: Love this place and will continue to go back over and over

    Positive: These folks are always awesome and full of help from the moment you walk in the door to after the sale

    Negative: Everything was great and have nothing bad to say about it

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  • Name: Jennifer D.
    Job Title: Psa
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent service

    Date: Apr 25 2019

    Summary: Excellent 👍👍👍👍👍👍👍 👍 👍👍 👍👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

    Positive: Very good customer service. Very friendly. Always making sure you found everything ok

    Negative: Great workers with great attitude. Always will to come and help you look for your items

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  • Name: Tamara F.
    Job Title: Business owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Atmosphere

    Date: Apr 25 2019

    Summary: Great experience friendly place. Even when crowded the place is roomy and pleasant atmosphere

    Positive: The employees are extremely friendly and make you feel welcome no matter how short of time you're in the establishment

    Negative: Nothing there isn't anything that I can say negative about this place

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  • Name: Larissa G.
    Job Title: Supervisor
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars

    Date: Apr 25 2019

    Summary: I love using this product overall! I love telling my customers about the system because it makes them overjoyed knowing they are taken care of.

    Positive: I love how easy it is to use. It is simple and up-to-date. I get excited to see all my points build up and keep track of all my discounts. A good amount of people in my area are now using this product, so that helps too. The app and the tablet in stores are very easy to use.

    Negative: The amount of time I am able to see my discounts. I have only had one or two run ins with the tablet itself that I wasn't sure how to fix, but the support team was more than happy to help me.

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  • Name: Susan K.
    Job Title: Self employed
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Four Paws Bed & Bath

    Date: Apr 25 2019

    Summary: It has always been pleasant to go there. The staff are very good. It's always been a very pleasant experience.

    Positive: We love the customer service. We take 2 dogs there, Harley and Chappie. They also love 4 Paws. The staff is very good to them. From the front desk to the groomers in the back, everyone is delightful. It puts our minds at ease to put them in the boarding part of 4 Paws. It's clean, and we wouldn't take our dogs anywhere else.

    Negative: It is expensive, but it is also worth it. I feel like the money is well spent. There are other groomers that are more expensive, and not as a clean or friendly.

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  • Name: John H.
    Job Title: Digital Library Consultant
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great bonus program

    Date: Apr 25 2019

    Summary: Great experience. Makes it worth the trip to the brick and mortar store over ordering online.

    Positive: Convenient to use each time I visit Evapor and great bonus points incentive program.

    Negative: Nothing that I disliked. I liked everything about the software.

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  • Name: Zachary R.
    Job Title: Student
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful rewards program.

    Date: Apr 25 2019

    Summary: I'm a fan of the product. I think it works well, it doesn't try too hard to be something it's not, and it makes my life easier.

    Positive: I love that I can get rewarded at local shops that I consistently go to. Five stars make it so much easier than having a punch card for every single shop. Instead, I can simply type in my phone number, and have all the rewards and points right in front of me, every time.

    Negative: Sometimes my phone number will disappear off the screen a couple of seconds after I typed it in, and I don't know if a received a reward.

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  • Name: MEL G.
    Job Title: Driver
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient and easy

    Date: Apr 25 2019

    Summary: Clicking through quickly is inevitable, but maybe change the color of the points you have already earned so you can easily know. Maybe I just missed it.

    Positive: Super quick, 3 quick screens and you're done. I think it's the most efficient system I've seen so far for rewards.

    Negative: Not obvious to figure out where to look at your points, at least quickly

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  • Name: Kathy L.
    Job Title: N/a
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    So Easy and Convenient

    Date: Apr 24 2019

    Summary: I absolutely love how easy it is to use. The rewards program is really nice because it's easy to rack up points. There are many rewards at one shop that are easily obtainable. I also find it convenient how the app shows where other local restaurants use the app. 10/10 would recommend!

    Positive: Many rewards
    Shows local places that uses the system
    Quick to use

    Negative: None!

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  • Name: Tacey H.
    Job Title: N/A
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fivestars at The Cashew

    Date: Apr 24 2019

    Summary: Fast, easy, and rewarding! It takes very little effort to reap great rewards.

    Positive: Ease of use! It tracks items purchased and provides additional incentives for future purchases.

    Negative: Nothing that comes to mind. Other than having an easier review process.

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