FirstComm Description

Cloud IP PBX offers businesses the functionality of a traditional on-premises PBX system without the significant upfront costs. Additionally, it includes features such as unified messaging, and both sequential and simultaneous calling options. Users can conveniently manage their accounts from web portals accessible anywhere there is an Internet connection, ensuring that important calls are never missed, whether employees are at their desks or on the go. This solution is both affordable and scalable, making it suitable for organizations of all sizes. Partnering with First Communications guarantees access to a cutting-edge platform while avoiding added costs. Given that your phone service is essential for maintaining connections with customers, remote workers, partners, and suppliers, embracing this modern technology is crucial. While advancements in phone technology have historically lagged behind other communication tools, now is the ideal moment to explore SIP Trunking, which offers enhanced capabilities at a considerably reduced price compared to conventional phone services. Transitioning to this innovative solution could significantly improve your business's communication efficiency.

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Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
First Communications
Year Founded:
1998
Headquarters:
United States
Website:
www.firstcomm.com

Media

Play Video FirstComm Screenshot 1 FirstComm Screenshot 2
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Product Details

Platforms
Web-Based
Customer Support
Business Hours
Live Rep (24/7)
Online Support

FirstComm Features and Options

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

FirstComm Lists

FirstComm User Reviews

Write a Review
  • Name: Joseph B.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Early termination fees

    Date: Nov 29 2023

    Summary: If all you need is dial tone, FirstComm will deliver, if you need customer service, look elsewhere. It has been said that service is dead. I don't believe that, but there are companies such as FirstComm that make you believe that service really is dead.

    Positive: The phones work. If all you need is to make a phone call then this service will work for you. If you need help with the service, you will be frustrated. In summary, there is no, "we care" at FirstComm.

    Negative: Poor customer support is the 1st issue. After the initial setup, it is difficult to find support. The fee is higher than comparable service and regardless of how long you have been a customer, if you don't cancel service in a narrow window if time you either have to stay another year or pay a ridiculous penalty.

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