CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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VetBadger
VetBadger, a cloud-based practice management software, enables users practice better veterinary medicine and unleash the potential of their team. VetBadger allows users to quickly check in and reduce errors, keep track clinic activity seamlessly, obtain pertinent information quickly, and report a complete exam detail. VetBadger includes features such as a fully-integrated QuickBooks and chart-centric email. Referral tracking is also available. Email and SMS text reminders are also available.
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ACESoft Business Manager
ACESoft Business Manager is a versatile practice management solution designed specifically for veterinary clinics and hospitals. This platform enables users to efficiently oversee both the operational and clinical components of their practices. It can be installed on-premise, compatible with Windows operating systems. One of its key features is the patient module, which provides access to patient contacts, data, documentation, and medical charts. Additionally, there is a prescription management module that facilitates the recording of treatment dates, provider information, refills, and expiration dates. Overall, ACESoft Business Manager streamlines practice management, enhancing productivity and improving patient care within veterinary settings.
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