Feedb Description

Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.

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Pricing

Pricing Starts At:
$50 per month

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Feedb
Year Founded:
2015
Headquarters:
United States
Website:
getfeedb.com

Media

Play Video Feedb Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Online Support

Feedb Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Feedb User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Co-Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Feedb

    Date: Jun 19 2020

    Summary: Overall, my experience with Feedb has been great and it has without a doubt allowed us to increase the amount of reviews that we have across the internet.

    Positive: We use QuickBooks online for our accounting software and this software once setup allowed us to link with QuickBooks to retrieve our client database and once we close out an invoice this software automatically sends an e-mail to our clients to get feedback from them and in turn they are redirected to leave us a comment or review on Google.

    Negative: If I had to come up with a con I would say that I would prefer that the software was based on performance for example rather than a higher flat monthly rate, possibly a lower monthly rate of $20 which would include so many reviews and then you could upgrade the package if you wanted to get more reviews.

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