FLEXIPASS Integrations

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you have one login, one system that is always in sync. Our suite includes a PMS, Booking Engine, Channel Manager and Marketplace with 300+ connections, Revenue Management Tool, and Payments. Trusted by thousands of hosts in over 155 countries, our solution helps our clients achieve more reservations and happier guests.

Booking Factory is a comprehensive cloud-driven solution tailored for the management and marketing needs of small hospitality establishments and independent hotels. It boasts a suite of robust tools including front desk operations, marketing automation, and reservation handling, enabling hotel and guest house owners to effectively promote their services while minimizing the risk of over-bookings. Additionally, Booking Factory offers a range of features such as membership management, search engine optimization, seamless online booking integration, billing rate oversight, and a customizable website creation tool, making it a versatile choice for property management. The software not only streamlines operations but also enhances the overall guest experience by providing essential functionalities in one unified platform.

Whistle is the first learning platform to integrate the key elements that drive business outcomes, ability (microlearning), motivation (micropayments, recognition), cues (AI informed nudges and recommendations) All while removing friction with a user centric design and mobile centric approach. Together these maximize your learning. ROI. Badges, certificates, recognition and payments help motivate the learning behaviors that drive success. We don’t just see learning programs, we see people. Psychology and behavior science inform our tech design leading to happier, more successful participants. A team of experienced entrepreneurs, data scientists, behavioral scientists, designers and software developers are creating a new company to empower each person to be more successful and understand the abilities that create better business outcomes.

HelloShift, a modern messaging platform that allows you to run your hotel more efficiently and effectively, is called HelloShift. HelloShift's integrated messaging platform is used by hoteliers today to improve guest satisfaction, increase operational efficiency, and increase their revenue stream. Hotel managers can use HelloShift to communicate with their teams via simple social media tools. They can resolve problems and increase guest satisfaction. Assets are protected with preventive maintenance. Portfolio performance can be tracked with a flash report.

Communicate with customers through the channels that they prefer. It doesn't matter if it's for a room service, concierge or reservation. No message is lost, and the ticketing system will assign the correct team to receive it. The location of the server and the storage of your data are up to date. You can communicate with customers in peace. Your team is often on the move? No problem. Our Android and iOS apps can be downloaded from the official stores to allow your team to respond to any message while on the move.

Clock PMS+ represents a modern, comprehensive cloud-driven property management system tailored specifically for hotels. Created by Clock Software, this platform encompasses a variety of functionalities, including point of sale, front desk operations, customer self-service options, booking management, accounting features, a channel manager, event planning tools, and more. Additionally, it provides an extensive array of engagement tools and guest-oriented functionalities, along with fully automated online distribution, rate intelligence, and a hotel food and beverage POS system. By utilizing Clock PMS+, hotels can empower guests with greater control over their experiences while simultaneously boosting staff productivity, which ultimately leads to enhanced satisfaction for both guests and customers alike. This innovative solution not only streamlines operations but also adapts to the evolving needs of the hospitality industry.

Mews is a cloud-based property software that allows hotels, hostels, and properties to automate their operations so that they can concentrate on their guests. Our open platform makes it easy to plug in your favorite apps, and manage your PMS from any device at any time. It's important to be connected to a network of products that adapts to changing technology in today's world. Mews' mission helps hostels and hotels automate their operations so that they can concentrate on their guests, which has been the goal of the industry since its inception. We want to create a nervous system that hotels can use for all their guest and host apps. Hoteliers had to rely on a closed, one-stop-shop PMS that was offered by incumbent players, who have been agnostic towards the hospitality industry for many years.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Salto enhances the efficiency and automation of daily operations for business teams. By converting business application configurations into a structured text format, Salto's platform provides remarkable agility, scalability, and precision. The company developed a structured language that facilitates text searches, allows for the reuse of configurations, includes in-line documentation, and much more, while its integrated Git client offers straightforward auditing and documentation of modifications, as well as options for debugging and reverting to earlier versions. Additionally, Salto empowers users to automate various tasks and processes, ultimately saving time and minimizing human errors, bugs, and disruptions. This innovative approach is rooted in the adoption of fundamental best practices from the software development realm and their application to business application configurations. In line with this philosophy, Salto operates as an open-source entity with an open architecture, allowing seamless integration with other tools such as CI servers, Git, Jira, and additional resources, thereby enhancing collaboration and productivity across different platforms. As a result, organizations can leverage Salto to achieve a more cohesive and efficient operational workflow.

Enhancing the guest experience involves effective communication before, during, and after their stay. The Instio GEM automated communication platform facilitates this interaction by ensuring timely messages are sent to guests automatically, significantly improving their overall experience. By bridging the gap between operations teams and guests through SMS, email, and in-app messaging, the platform streamlines communication. You can design automated messages to manage routine interactions that usually consume much of your time, and these will be dispatched based on the triggers you establish. Additionally, you can automate communications for tasks like check-in and check-out instructions, as well as special wishes for birthdays or anniversaries, along with sequences for follow-up messages, including requests for reviews, which ultimately minimizes the need for manual engagement. This comprehensive approach not only increases efficiency but also fosters a more personalized experience for each guest.

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Transform your guest interactions into extraordinary experiences while boosting your earnings with minimal effort! SABA Host acts as your virtual assistant, addressing all inquiries from your guests, offering tailored suggestions, and extending support whenever needed. This means that whether you are resting, working, or spending quality time with loved ones, SABA Host is diligently managing your guests' needs to ensure they have a five-star experience that leads to glowing reviews. Guests can enjoy the convenience of not having to download any extra apps, which simplifies their experience. By ensuring satisfied guests leave exceptional feedback, you can significantly minimize the likelihood of negative reviews. Seamlessly provide additional services that your guests are already seeking, and leverage technology that is specifically crafted to enhance unique and memorable stays. Embracing digital solutions for your property unlocks a plethora of opportunities that traditional guidebooks and manuals simply can't offer, allowing guests to easily access host recommendations for a truly unforgettable experience. This innovative approach not only enriches guest satisfaction but also streamlines your operations, ultimately leading to greater success.

We understand that time is your most valuable asset, and it should be focused on creating memorable experiences for your guests instead of handling hotel management tasks. This is why our offerings—including a property management system, channel manager, website, electronic point of sale, payment solutions, and booking engine—are all crafted to enhance GuestTime. The group now enjoys access to consolidated data, with reports automatically sent to regional managers, streamlining operations. Additionally, these systems enable hotels to fully capitalize on revenue opportunities from non-residential sales while boosting guest spending. Overall, the implementation of our system has positively impacted numerous facets of the business, and we are excited about the transition we made. We can provide you and your staff with the essential tools needed to thrive in hotel operations, including an intuitive property management system and integrated channel management solutions. Our intelligent property management solutions encompass every element vital for effectively running a hospitality business, particularly in managing bookings and payments, ensuring you can focus on what truly matters. With this comprehensive support, your team can elevate the guest experience to new heights.

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

Oracle Hospitality OPERA Room Reservations offers a unified database for managing your room inventory, simplifying the handling of various reservation types including individual, group, corporate, travel agent, multi-leg, multi-rate, and waitlisted bookings. This centralized platform is designed for managing reservations across multiple locations and properties seamlessly. It features user-friendly sales interfaces that assist agents in navigating the reservation process efficiently. Additionally, it includes automatic multi-tiered rate and inventory management controls. The system also accommodates complex functions like shared reservations and loyalty programs. By delivering innovative capabilities that allow for customization according to specific business needs, the Oracle Hospitality OPERA Room Reservation System facilitates the sharing of essential operations between the central system and property applications. As a result, it establishes a singular repository for portfolio data, significantly reducing the number of steps necessary to complete reservations. This centralized database ensures straightforward access to vital property details, enhancing the overall efficiency of reservation management.

Protel’s user-friendly property management system enhances the guest experience in hotels significantly. By minimizing the time spent on administrative tasks, staff can devote more attention to their guests. The system facilitates flawless communication across different departments. Additionally, it includes billing and invoicing capabilities to ensure that every transaction is meticulously tracked. Furthermore, Protel offers both Cloud-based and On-Premise options, catering to diverse operational preferences. For event management, Protel MICE provides comprehensive support, ensuring that every detail is meticulously managed from the initial inquiry to the final payment. This meticulous planning lays the groundwork for successful events. Protel's Booking Engine allows hotels to tailor the look and functionality of their reservation systems to meet their specific requirements, thereby enhancing the guest experience even before arrival. Moreover, Protel Voyager is an award-winning application that simplifies the process for hotels and hotel chains to launch their own branded mobile app, seamlessly integrated with the Protel PMS. This innovative solution not only streamlines operations but also significantly elevates guest engagement and satisfaction.

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

A PMS allows you to manage a wide range of operational tasks every day. More efficiently. More profitably. More competitive. It's got everything you need from housekeeping and reservations to revenue management and point of sale. Your front desk can cater to guests more efficiently with a simple, intuitive reservation feature. You can streamline efficiency with a click-and-go housekeeping feature that allows you to communicate in real time between your front desk and housekeepers. Rate management features make it easy to monitor and update reservations channels, which can be time-consuming.

In collaboration with top hoteliers, we have created an innovative property management solution tailored to your needs. Nitesoft stands out as a premier Swedish provider of a hotel management platform designed for both guests and hoteliers, effectively eliminating cumbersome routines to offer an exceptional hospitality experience. Enhance your booking conversion rates with our modern, seamlessly integrated booking engine that ensures ease of use. By streamlining operations, you can attain operational excellence through sophisticated yet user-friendly functionalities. Nitesoft is a cloud-based property management system that provides you with the flexibility to oversee your property more effectively. Our platform offers hoteliers all the essential features within a contemporary and adaptable framework. The integrated booking engine is specifically optimized to draw in and convert online bookings, and we will customize the booking flow to align perfectly with your website's design. Additionally, Nitesoft can be effortlessly connected to lock systems, channel managers, revenue management tools, accounting systems, and a variety of other software solutions, ensuring a comprehensive management experience for your property. Ultimately, this makes Nitesoft an all-in-one solution for enhancing the efficiency and effectiveness of hotel operations.

Protect your business from chargebacks and fraudulent activities by utilizing Canary's digital credit card authorization system. This solution is compliant with PCI Level-1 standards, ensuring that sensitive information is handled securely. According to PCI regulations, it is crucial to avoid transmitting credit card details through insecure channels. Traditional methods of gathering credit card data on paper forms are problematic, as they do not allow for validation of the card's authenticity, increasing the risk of fraud. The issue of chargebacks in the hotel industry is often linked to outdated paper-based practices. These processes require guests to print, manually fill out, and fax forms, which can be cumbersome and frequently leads to errors due to missing or unreadable information, resulting in the need for guests to redo the forms. Instead, you can simplify this process by providing each guest with a personalized link that directs them to a secure online form for entering their credit card details. Once they complete the authorization, your team will receive an email notification, streamlining communication. Additionally, with Canary’s intuitive web dashboard, you can easily monitor and manage authorizations, giving you valuable insights over time and enhancing overall operational efficiency. This modern approach not only minimizes errors but also ensures a smooth experience for both the guests and your staff.

The integrated revenue management system regularly optimizes product offerings, pricing, and occupancy levels. Additionally, it features a system-optimized room assignment that facilitates manual allocations when necessary. One unit can be marketed in multiple ways, whether as a hotel room, an apartment, or a shared hostel space. Housekeeping personnel can update room statuses through a mobile website, which then automatically syncs with the property management system (PMS). Pricing structures are flexible, based on various adjustable criteria such as agents, weekdays, occupancy rates, duration of stay, and lead times. The system accommodates a range of trip lengths, points of contact, and meal plan options all within a single reservation. Invoices can be conveniently divided among different addresses, guests, or billing periods. Services can be created to reflect a percentage of the total invoice or include itemized charges, such as local taxes and credit card processing fees. Notifications regarding room assignments are sent out, enabling the team leader to designate group members to their respective rooms. Furthermore, the entire payment process is conducted online, which is required if a mobile key is to be issued, ensuring a seamless guest experience. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through flexibility and efficient management.

SimpleK is a comprehensive, user-friendly software solution designed for managing master key systems and facility operations. Primarily utilized by locksmiths in institutions as well as security and facility managers, it provides effective tools for a variety of tasks including: - Designing and overseeing master key systems - Issuing keys, key rings, and other items - Managing cylinders and core pinning - Keeping personal records and inventories - Mapping buildings, doors, and floor plans With a host of advanced functionalities for master keying, SimpleK assists users in effectively handling: - Multi-level master key systems that accommodate various manufacturers and methods - The expansion of existing systems - Calculating core pinning stacks based on system and core types, associated keys, and more - Planning, executing, and documenting rekeying procedures - Streamlining operations to be paperless, encompassing key requests, issuances, returns, deposits, and refunds Additionally, SimpleK seamlessly integrates with electronic signature capture devices, enabling handwritten signatures to be directly linked to digital documents, thus enhancing the efficiency and security of the management process. This innovative feature allows for a more organized and modern approach to facility management.