Exairon Description

Exairon is an innovative SaaS platform for Customer Experience Automation that allows businesses to oversee customer engagements across more than 15 channels, including WhatsApp, Webchat, Mobilchat, Instagram, Facebook, Telegram, and Email, all within a unified interface enhanced by artificial intelligence.

Exairon equips both virtual assistants and human operators with its unique Conversational AI and Generative AI features, branded as MakinaGPT, facilitating seamless conversations through a hybrid working mode, which sets it apart from its competitors. This technology enables Exairon MachinaGPTs to function in Autonomous, Semi-Autonomous, or Hybrid/Human Controlled Automation processes without requiring any handover, ensuring a fluid interaction experience. Moreover, the integration of human agents and AI can occur at the most opportune moments, catering to customer needs effectively, resulting in the capability to handle significantly higher volumes of customer interactions with increased efficiency and effectiveness. By leveraging these advanced features, Exairon significantly enhances the overall customer engagement process.

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Pricing

Pricing Starts At:
$125/month
Free Trial:
Yes

Integrations

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Company Details

Company:
Exairon
Year Founded:
2020
Headquarters:
United States
Website:
exairon.com

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Product Details

Platforms
Web-Based
iPhone App
Android App
On-Premises
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Exairon Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Exairon User Reviews

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