Birdeye
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Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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GWI
Annually, we conduct surveys with over a million individuals worldwide, enabling businesses to swiftly grasp evolving consumer trends. Our user-friendly platform is tailored for busy teams, facilitating the extraction of essential information, customized analysis, and seamless sharing. Identify your ideal customer using more than 250,000 profiling metrics. Utilize question charts to gain insights into the thoughts, emotions, and actions of your audience. Aggregate data and visualizations to craft a compelling narrative for your team. Combine various data points for comprehensive analysis and deeper understanding. Access unparalleled insights into consumer behavior through survey results that capture the perspectives, interests, and actions of billions of individuals globally. We consistently pose the same survey questions across different regions, allowing for detailed insights into local markets while also providing a broader global perspective. Discover what consumers genuinely think about your brand and its competitors, gaining valuable insights into industry leaders and their market positions. This holistic approach ensures that businesses can navigate the complexities of consumer perception effectively.
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CivicPlus Social Media Archiving
The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.
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Opoint
Opoint is a specialized media intelligence firm focused on monitoring and analyzing media across various digital channels. Utilizing cutting-edge technology, Opoint effectively tracks, gathers, and scrutinizes extensive online data in real-time, empowering businesses to remain aware of their brand visibility, reputation, and prevailing industry dynamics. The platform delivers thorough insights by consolidating news articles, social media interactions, and diverse digital media sources. Aimed at organizations wishing to grasp public sentiment, manage brand image, and make informed decisions based on data, Opoint’s services cater to these needs. Its customizable reports and alerts allow users to swiftly respond to significant media occurrences, thereby improving strategic planning and public relations efforts. Additionally, you can enrich your CRM and boost your data analytics capabilities through the seamless integration of our search API. By doing so, you can make timely and well-informed trading decisions tailored to your unique market interests, ensuring you stay ahead in a competitive landscape.
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