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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.

Description

The Epicor LumberTrack ERP solution equips manufacturers in the lumber and wood products sector, including those producing treated wood, panel products, and remanufactured goods, with essential resources for enhancing their business operations. By leveraging cloud-based Epicor Warehouse Management Solutions (WMS), companies can significantly boost accuracy, control, and productivity within their warehouse and yard activities. With real-time insights into inventory and delivery status, businesses can efficiently manage their shipments. LumberTrack also enables sales teams to expedite deal closures by providing them with timely and precise information. It ensures thorough tracking of each order throughout the entire production process, thus helping to adhere to project schedules. By delivering accurate and detailed invoices informed by the latest data, customer service is notably improved. Furthermore, organizations can generate comprehensive reports and access current business analytics to make informed decisions. Enhanced supply chain management facilitates better vendor relationships and streamlines purchasing processes, ultimately contributing to overall operational efficiency. This holistic approach not only supports business growth but also fosters a culture of responsiveness and agility in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Configure One Cloud No 
Epicor FP&A Yes 
Epicor Financials Yes 
Epicor Kinetic Yes 
Epicor Tax Connect Yes 
Epicor Vision Yes 
Kognitos Yes 
Manthan CDP++ Yes 
Nextbitt Yes 
Orchid Pay Yes 
Orchid eCommerce Yes 
Orchid eStorage Yes 
ReturnPro Yes 
Salesforce Yes 
SugarCRM Yes 
TOOLBX Yes 
VKS Yes 
Vergo Yes 
Welp CRM Yes 
servis.ai Yes 

Integrations

Configure One Cloud Yes 
Epicor FP&A No 
Epicor Financials No 
Epicor Kinetic No 
Epicor Tax Connect No 
Epicor Vision No 
Kognitos No 
Manthan CDP++ No 
Nextbitt No 
Orchid Pay No 
Orchid eCommerce No 
Orchid eStorage No 
ReturnPro No 
Salesforce No 
SugarCRM No 
TOOLBX No 
VKS No 
Vergo No 
Welp CRM No 
servis.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/industry-productivity-solutions/building-supply/platforms/lumbertrack/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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