Epicor BisTrack Description
Epicor BisTrack is an innovative business management solution tailored to meet the unique requirements of the building materials sector, which encompasses lumberyards, construction suppliers, and distributors. This software is celebrated for its extensive range of tools that effectively unify inventory management, purchasing, sales, and delivery processes within a single, intuitive interface. Businesses can leverage its sophisticated reporting and analytics features to drive informed decision-making, streamline workflows, and improve customer service. Furthermore, the software's strong mobile capabilities and smooth cloud deployment options promote real-time collaboration and enhance operational efficiency among teams. By utilizing BisTrack, companies can maintain a competitive edge in an ever-evolving market landscape, adapting quickly to new challenges and opportunities. Ultimately, Epicor BisTrack serves as a vital asset for organizations aiming to thrive in the building materials industry.
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Don't even consider it. Date: May 26 2023
Summary: My company adopted BisTrack 6 years ago. The week we launched it was utter chaos. Even after 6 weeks of pre launch training. Only a few of the features we were trained to use worked as expected. The last 6 years of using BisTrack have been a day after day battle for a retail lumber sales staff with a fast tempo of operation to deal with, the myriad of maddening idiosyncrasies. Our corporate office hasn't dumped BisTrack as the sales staff has recommended, because the have priority access to our IT department, and they have much more time to search for lost data. BisTrack must be an acceptable bookkeeping tool, however, it is a dismal failure as a sales tool. An update was recently installed, many of the existing problems were exacerbated, seemingly none were fixed.
I can't in honesty give this product even one star. I do not recommend it and all categories are less than poor.Positive: Nothing.
Negative: Everything.
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