Alternatives to EZStay

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

We create, implement, and maintain tailored interactive digital solutions specifically for high-end hospitality establishments of all types. Our websites and mobile apps are designed to elevate the guest experience, prioritize health and safety measures, reduce printing expenses, streamline operations, enhance brand identity, empower management teams, and boost revenue streams. Notably, we offer the patented and award-winning SmartCellar, ideal for restaurants, bars, and private collections. Our newest innovations, SmartTouch and SmartCellar, are compatible with any platform. Each application is meticulously crafted to align with the unique specifications and branding visions of our clients. Our comprehensive three-part system includes modules for guests, staff, and administration, enabling clients to make real-time edits and updates to essential information independently. By optimizing operational efficiencies, we not only enhance service delivery but also contribute significantly to increasing your overall revenue. Ultimately, our commitment is to ensure that each client stands out in the competitive hospitality landscape.

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

GIA provides a range of services including guest internet access, interactive IPTV, and comprehensive TV solutions through COAX and headend systems. Their offerings also encompass devices like Chromecasts and soundbars, as well as B-GUEST for streamlined guest communication automation. The super mobile hotel and group app enhances the guest experience, while digital signage keeps information accessible. Voice services are available through both IP and analog systems. The HUB features a dashboard that integrates various cloud feeds, delivering content such as TV channels and movies. All products are designed as standalone units with open APIs, enabling effortless integration across various sectors, including hotels, healthcare, and maritime industries, thereby extending hospitality solutions to other markets. The Nonius Hotel Group App, GuestU, provides guests with an exceptional experience, featuring a chat function for concierge services, room service requests, restaurant bookings, spa appointments, and excursion planning, along with a city guide highlighting local attractions and navigating routes. Additionally, the app supports mobile key functionality, integrating seamlessly with leading door lock and room control manufacturers, empowering guests to utilize hotel services directly from their personal devices. Ultimately, the GuestU app not only enriches the stay of guests but also positions hotels as tech-savvy and considerate of modern hospitality needs.

Hotefy users have noticed a significant uptick in both the volume and quality of customer reviews they receive. This innovative on-demand service streamlines staffing needs in hospitality settings, allowing for the potential to merge kitchens and service outlets effectively. Customers can experience a remarkable 30% rise in average revenue per individual, with some demographic segments seeing increases exceeding 1000%. Additionally, Hotefy minimizes the number of staff needed to oversee service areas within the hotel. It empowers patrons to place orders from any location without waiting for a server, thereby enhancing convenience. The system promotes the consolidation of various dining options into fewer outlets, often featuring a simplified menu managed by a single kitchen. With a built-in customer feedback mechanism, businesses can easily gather direct insights from their clientele. Customization is at the heart of Hotefy’s offering, enabling you to quickly launch prebuilt pages or design new ones that align with your brand identity. Furthermore, the subscription model is fair, free from commissions on orders or room upgrades. Pricing plans are tailored to your hotel’s occupancy levels while accommodating unlimited rooms under one plan, making it a cost-effective solution for modern hospitality management. Overall, Hotefy presents an opportunity for businesses to thrive by enhancing customer experience and operational efficiency.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Superbutler is an innovative AI-driven digital concierge solution tailored for the hospitality sector, offering vital ecommerce functionalities such as room service, dining options, spa reservations, minibar management, laundry services, limousine bookings, and travel packages. By leveraging advanced AI tools, Superbutler.ai significantly enhances the quality of hotel offerings. The platform delivers customized guest interactions, including personalized meal selections and efficient laundry services while minimizing human error, cutting labor costs, and boosting operational efficiency. This results in increased hotel revenues and higher customer satisfaction ratings, making it an invaluable tool for hospitality professionals. By integrating Superbutler's essential features, businesses can elevate their standards and set a new benchmark for service excellence. The voice-enabled AI interface simplifies guest interactions and streamlines hotel operations, while QR scanning technology allows guests easy access to digital services. With robust insights and analytics capabilities, the platform provides in-depth reporting for better decision-making. Additionally, Superbutler facilitates hassle-free delivery ordering for guests, and hotel managers can oversee live orders and adjust pricing as needed. Ultimately, this comprehensive approach transforms the guest experience and supports hotel growth in a competitive market.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Orana stands out as a premier SaaS provider catering to Hotels, Motels, Resorts, and Boutique Hotels. Our flagship product is an exceptional Hotel compendium app, essentially a digital guest welcome book designed to significantly enhance the visitor experience during their stay. This innovative digital welcome book serves as a modern replacement for traditional printed compendiums, offering guests easy access to vital information about your establishment, local attractions, dining options, and more directly on their personal mobile devices. The benefits of this digital hotel compendium are numerous; it provides accessibility from any location, features an attractive user interface, and is a fully contactless solution that allows for unlimited updates. Additionally, each guest enjoys personalized access, making it an environmentally friendly option that includes guest messaging capabilities, support for multiple languages, and features like notifications, navigation assistance, direct dialing of contact numbers, and web browsing. Cost-effective compared to printed alternatives, it also offers user analytics and promising returns on investment, ensuring it is a valuable tool for any hospitality business looking to boost guest satisfaction and operational efficiency. With so many advantages combined in one platform, Orana's digital compendium truly redefines the guest experience.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.

A hotel with 80 rooms can anticipate a 30% boost in monthly revenue by implementing a mobile ordering system that enables guests to place orders from their rooms, the pool, or any area within the establishment. With this convenient service, the issue of long wait times that often leads to negative reviews will be eliminated thanks to Tiniva. Additionally, the hotel could reduce housekeeping costs by as much as 20% per month by giving guests the choice of less frequent room cleaning. However, it is important to recognize that hotels are primarily hospitality businesses and may not have the expertise to develop technology that enhances guest engagement. This is precisely where we come in; our goal is to equip hotels with top-tier upselling tools that not only enrich the guest experience but also drive revenue growth through personalized upselling strategies. By focusing on improving service efficiency and guest satisfaction, we can significantly enhance the overall hotel experience.

Flexkeeping serves as a comprehensive communication and housekeeping platform specifically designed for hotels. By transforming disorganized daily operations into efficient, transparent, and automated teamwork, it allows you to oversee all aspects of your hotel management while simultaneously reducing costs and enhancing guest reviews. This software seamlessly integrates all departments, empowering you to manage hotel tasks effortlessly. With the capability to organize and monitor all housekeeping efforts, it enhances communication, fosters productivity, and provides instant access to essential information. Additionally, the maintenance module of Flexkeeping equips maintenance personnel to perform their duties more efficiently and effectively. By automating and digitizing the responsibilities of housekeepers, more time can be dedicated to ensuring quality service. The system allows for the automation, scheduling, and supervision of both preventive and reactive maintenance tasks. It also enables you to identify major challenges through insightful data analysis, allowing you to remove bottlenecks and ensure a continuous workflow. Furthermore, Flexkeeping helps maximize minibar profits, ensures timely room service delivery, and consistently exceeds guest expectations, ultimately leading to a superior hospitality experience.

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

We offer interactive television solutions tailored for hotels of all infrastructure types. Our company specializes in designing and customizing hotel TV systems that encompass interactive TV, IPTV, coaxial, and headend solutions, ensuring they meet both hotel standards and guest preferences. Our hotel TV systems are user-friendly and compatible with prominent hospitality television brands. We are certified to deliver premium content from various TV providers, including Sky. Our integrated TV systems for hotel rooms are designed for seamless installation and feature centralized equipment management, enabling hotels to track guest interactions with in-room televisions. Our comprehensive platform supports all major TV manufacturers and has been implemented in over 500 properties across more than 50 countries. It offers a range of features such as guest directories, room service options, weather updates, flight information, and more. Moreover, our solutions are scalable and cost-effective, available in both cloud-based and on-premises formats. We provide a compact headend suitable for any signal type and operator, ensuring integration with leading vendors. Additionally, our systems interface with Property Management Systems (PMS) and room control features, while supporting guest content options like casting, Netflix, YouTube, and Bluetooth. Our dashboard and API facilitate monitoring and reporting of usage data, enhancing the overall guest experience. This comprehensive approach not only boosts guest satisfaction but also streamlines hotel operations effectively.

Concierge Organizer is designed to seamlessly connect with various hotel software and supplier systems, ensuring that all interactions are secure and free from data loss. It includes a designated area for recurring tasks that can be assigned to individuals or teams, with daily generated checklists that can be customized for multiple uses. An events section allows the Concierge to effortlessly propose temporary activities within confirmation messages sent to guests. There are also specialized sections for monitoring both incoming and outgoing items, ensuring comprehensive service management. If any service undergoes changes or cancellations, you remain informed and unaffected. With just a click, you can generate insightful reports, enhancing your oversight and control of all information captured within Concierge Organizer. Additionally, the system offers a variety of ready-made templates that are tailored to align with your hotel's communication style and operational needs, further streamlining the workflow. This powerful combination not only improves efficiency but also enhances the overall guest experience.

From snack kiosks to in-house dining options, our platform offers the simplest and fastest method for enabling contactless mobile ordering. It allows for complete customization, whether for pickup, delivery to seating areas, or table service. Our cost-effective solution helps you secure a greater volume of orders, including larger ones, while ensuring you retain 100% of your revenue and tips. This means less time spent waiting and more opportunities for ordering. By implementing contactless mobile ordering, your customers gain both convenience and safety. You can also receive precise order information and handle digital payments securely, all without relying on a server. Additionally, enhance your revenue streams through our dynamic in-app and physical advertising features, which have demonstrated a strong return on investment. FanFood serves as a contactless ordering and delivery solution specifically designed for live events, catering to sports arenas, entertainment venues, and hospitality settings such as restaurants, hotels, and drive-in theaters. By adopting our platform, you can increase your revenue while improving the overall experience for your patrons, all while optimizing your operational processes. This innovative approach not only streamlines service but also keeps your customers eager to return.

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

Butler Hospitality revolutionizes room service by offering exceptional and convenient dining options to numerous hotel rooms through our innovative network of hotel “ghost kitchens.” Catering to a diverse range of establishments from upscale to casual and large chains to independent boutiques, Butler Hospitality expertly manages staffing, logistics, and brand standards for hotel dining experiences. By merging cutting-edge proprietary technology with extensive expertise in hospitality, our team, equipped with decades of experience in both the hospitality and tech industries, transforms the traditional room service challenge into a seamless solution. Providing remarkable and accessible room service across thousands of hotel rooms in the United States, Butler operates kitchens within centrally located full-service hotels, allowing guests to enjoy high-quality meals without realizing their food is prepared offsite. Whether it's a large chain or a boutique hotel, Butler's room service stands out as the premier choice for hotels aiming to enhance their guest experience. With Butler, hotels can elevate their dining offerings while maintaining efficiency and quality, ensuring that every guest receives a memorable culinary experience.

Transforming the landscape of hospitality, our dependable order and payment solutions cater specifically to the food and beverage sector. With the confidence of countless hospitality enterprises, we recognize that today’s diners anticipate cutting-edge technology in their dining experiences, whether they are at the restaurant, enjoying takeout, or utilizing delivery services. Enhance your revenue streams, boost sales, and elevate satisfaction for both guests and staff by offering versatile dining alternatives. Simply scan the NFC or QR code available at your venue, enabling orders directly from any mobile device. Customers can conveniently pay via credit card or contactless methods, allowing them to place orders without the need for account creation or app downloads. Additionally, keep your guests informed about their order status through timely notifications sent via text or email, ensuring a seamless dining experience from start to finish.

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

Introducing a mobile ordering and payment solution designed specifically for the hospitality industry. Customers can effortlessly place orders and make payments through a brand-tailored menu by simply scanning a QR code, typing in a URL, or being redirected when connecting to your WiFi, all without the need to download any applications, ensuring a completely contactless experience. To ensure minimal interference with your current operations, wi-Q integrates flawlessly with top-tier Point of Sale and Property Management Systems, including industry leaders like Oracle Hospitality, Agilysys, and Amadeus. In addition to streamlining the order process, wi-Q has established partnerships with prominent payment providers, enabling quick and convenient options such as Charge to Room, Tabs, and Cash for your guests. This seamless interaction not only enhances guest satisfaction but also boosts operational efficiency in your establishment.

Enhance guest satisfaction by enabling them to order food and beverages directly from their personal mobile devices. With the growing popularity of online ordering platforms like Uber Eats and Deliveroo, many find it more convenient to enjoy meals from the comfort of their homes rather than relying on hotel room service. We're here to transform that experience. Our innovative digital food and beverage platform equips any hotel or property with a user-friendly online ordering system, empowering guests to browse menus and place orders at their leisure from their devices. Whether lounging by the pool or returning from a busy day, guests can easily order drinks and meals from virtually anywhere. This newfound freedom allows patrons to make selections without feeling rushed, often leading them to explore the menu in greater detail, potentially ordering more items. Additionally, our platform accommodates menu exploration in various languages, enhancing accessibility. Research indicates that digital ordering can boost average check sizes by 8-23% compared to traditional phone orders, making it a win-win for guests and properties alike. Ultimately, this shift not only elevates the guest experience but also drives increased revenue for businesses.

Vamoos serves as an essential app for hotels, villas, and travel agencies, enabling seamless communication with guests and delivering vital information to enhance their journey from the time of booking until after their departure. Boasting over 25 diverse features, the app empowers you to create exceptional guest experiences through continuous messaging, stunning visuals, personalized daily itineraries, a countdown timer, offline access, highlights of nearby attractions, timely push notifications, interactive maps, and fully bookable services, all available at your fingertips. By leveraging these capabilities, you can achieve rebooking rates that are 50% higher and foster increased customer loyalty. Deliver an extraordinary experience that ensures travelers and guests remain devoted and eager to share their recommendations with others. We are excited to introduce our newest innovation, Vamoos Connect, a groundbreaking tool poised to transform the landscape of travel and hospitality for hotels, villas, and travel companies alike, making guest interactions even more engaging and efficient. With Vamoos Connect, the future of travel coordination is here, bringing unparalleled benefits to both service providers and their clientele.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

Enhance your business with our streamlined online ordering solution. With EatApp's advanced ordering system tailored for restaurants, you can experience increased order volumes, elevated average sales, and a more dedicated customer base. Designed for all hospitality venues—from small establishments to expansive multi-location operations—our platform allows patrons to place orders directly from their tables using their personal devices, minimizing contact time and ensuring greater safety for both guests and staff. Customers can effortlessly order and pay online, making the process seamless and user-friendly. Whether it's for room service or poolside dining, our setup is straightforward and intuitive. We prioritize your profits, as we don’t take a cut of your online sales, ensuring you keep what you earn. Our system is crafted to simplify the ordering experience for your customers, maximizing your order potential. Additionally, we understand the importance of adaptability; if you require the system to function in a specific manner, we are likely capable of accommodating your needs. Your success is our priority, and we are here to support your growth every step of the way.

Customers can scan a QR code on a tabletop or tap an NFC tag using their smart phones to access a digital menu that is vividly illustrated. There is no need to download any apps. The order is sent directly to the vendor (a restaurant, fresh food producer, or other supplier) where it will be processed as any other delivery service. Customers are notified about the status of their orders and receive feedback surveys to ensure customer satisfaction. RoomOrders is a global leader in digital resort and hotel ecosystems. It connects hotels with their facilities, such as restaurants, gift shops and golf courses.

Effortlessly handle check-ins and check-outs through an interactive Tape Chart, while efficiently managing reservations and utilizing flexible folio controls alongside automated and personalized communication letters. Access a comprehensive array of back-office reports that cover metrics such as Occupancy, Bookings, Revenue, and Batch processing, among others. MyCard© ensures PCI compliance and provides an EMV Payment Gateway equipped with the latest POS hardware, enabling automatic authorizations along with options to swipe, tap, or dip using both ethernet and wireless devices. For total automation of your property, integrate an un-attended kiosk, and take advantage of the ability to design a custom Booking Engine using industry-standard APIs. Leverage our Concierge & Request System, which utilizes APIs and Webhooks to enhance communication between staff and guests. From the moment of pre-arrival to the duration of their stay, APIs empower your property with the flexibility and creativity needed to function seamlessly. Enjoy effortless two-way integration with all GDS and major OTAs, facilitating the management of multiple rates, availability, and bookings effortlessly. This comprehensive system not only streamlines operations but also enhances the guest experience.

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

Submitting a service request has reached new levels of simplicity. Forget about phone calls or the potential for miscommunication; you can effortlessly schedule a request or explore unique services offered throughout your stay. With Chambre, you have the option to make these requests through your mobile browser or via the in-room PC tablet that the hotel provides. The convenience of going mobile enhances your experience. You can manage lights, fans, air conditioning, and other appliances right from the in-room tablet or your own smartphone. The inclusion of our IR blaster transforms your mobile device into a remote control for all infrared devices in the room. Hotels can offer a wide range of features, including information about nearby attractions, shopping suggestions, taxi services, and various personalized services. Additionally, a chat feature facilitates communication between guests and staff, eliminating the need to ask for or carry traditional room keys, as your mobile device can serve as your key during your stay. This seamless integration of technology ensures a more enjoyable and hassle-free experience for every guest.

Hottel.io offers a premier entertainment and engagement platform specifically designed for hospitality professionals aiming to enhance their guests' experiences through an interactive two-way service model that guarantees outstanding quality. This cloud-based in-room television system caters to a variety of stakeholders, including content providers, distributors, system integrators, and various sectors like hospitality and healthcare, as well as internet service providers and beyond. Its versatility ensures that all users can access tailored solutions to meet their specific needs.

Customers can effortlessly scan the QR code on their table to place and pay for their orders. Receive pick-up and delivery requests from various platforms, including social media, Google Maps, and your website, without any fees involved! Simply create your QR Code and incorporate it into our stylish flyers. You can upload your current Image or PDF menu, allowing guests to scan and view it on their mobile devices. The entire setup can be completed in under five minutes, providing guests with an opportunity to explore your delicious offerings and place orders right from their phones. Promote daily specials and encourage customers to try your standout dishes. Additionally, enable mobile payment options such as Google Pay, Apple Pay, or credit cards, ensuring customers can settle their bills and tips without delay. This seamless payment process can cut down on table turnover time by more than 10 minutes. If you need to gather customer details for Covid19 contact tracing, simply activate the check-in feature on your menu. Manage orders for room service, poolside, and beach locations with ease. You can also facilitate bookings for tours and SPA treatments, maximizing revenue for your guests through a personalized QR menu. Moreover, by linking your menu to Facebook and Instagram, you can automatically expand your social media following and engage with a broader audience. Overall, this system simplifies the dining experience while ensuring operational efficiency.

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.

Empower hotel staff to focus on high-impact tasks while maximizing efficiency with ALICE, a comprehensive platform designed to enhance operations and communication. This all-in-one solution elevates productivity and enhances guest experiences by ensuring that all teams and tasks are interconnected, monitored, comprehended, and refined in a single hub. By facilitating intelligent task allocation and management, staff can significantly increase their output. Furthermore, this platform provides clear visibility and transparency into all operations, enabling informed decision-making for hotel management. With actionable insights, you can hold both individuals and specific departments accountable for their performance. Ultimately, this hotel operations management tool streamlines communication, task coordination, and guest satisfaction, delivering an integrated solution for modern hospitality challenges. As a result, your hotel can cultivate a more efficient and responsive environment, leading to enhanced overall performance.

Elevate your menu by incorporating genuine flavors sourced from local eateries. Customize every aspect of your food offerings, including the design, branding, and overall experience to perfectly match your vision. Enjoy rapid delivery times, an effortless ordering system, around-the-clock text-based customer assistance, and much more! Forge connections with nearby restaurants and provide delicious meals without the burdens and expenses associated with running a kitchen. Position yourself as the go-to virtual kitchen for local businesses eager to serve your culinary creations to their patrons. Enhance your visibility through various menus, signage, and online ordering platforms, enabling you to tap into fresh customer bases in nearby bars, breweries, hotels, and residential areas. We handle all aspects of payments, customer support, and menu development, allowing you to focus on what you do best. Consider showcasing a selection of your primary menu items for improved inventory management, and enjoy the convenience of receiving payments for orders on a bi-monthly basis, ensuring a steady cash flow for your business.

FCS1 consolidates FCS’ top-tier hospitality solutions into a single, sleek application designed to adapt to the dynamic requirements of hotels. Featuring 19 modules and continually expanding, FCS1 encompasses all aspects of hotel operations, including cleaning, service delivery, and complaint management. Tailor a management system specifically for your hotel using FCS1, which offers a no-obligation trial period to explore its full capabilities. Users can effortlessly navigate through various modules using one secure username and password, while the system automatically escalates issues to ensure timely resolutions. With FCS1, access is available anytime and on any internet-connected device, providing a lightning-fast, straightforward deployment that eliminates the need for complex installations. You can manage up to 10 properties from a single account, and easily track outstanding tasks by clicking on the designated pins displayed on the interactive map. This streamlined approach not only simplifies operations but also enhances overall efficiency and guest satisfaction.

Technology for managing visitor experiences and attractions that propels your business forward. It assists leisure enterprises in discovering new revenue streams, minimizing expenses, and upgrading the customer journey. Cloudline provides a seamless and adaptable digital platform for guest and site management, elevating the visitor experience while delivering effective, customized assistance. Optimize and automate your operations, delve into customer insights, and elevate your business outcomes. Plus, with Cloudline, you can ensure a more engaging and satisfying experience for all your guests.

Bigsib, an Artificial Intelligence Chatbot, is designed to provide rental hosts with continuous customer service. Its advanced artificial-intelligence and natural language processing capabilities integrate the host's support material and property specifics in order to provide tailored and accurate answers to guest inquiries. The platform is designed to facilitate communication, encourage personalized interactions, and include functionalities such as response scheduling, manual response approval, and automated follow up for enhanced efficiency.

Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.

In the hospitality sector, establishments of varying scales are adopting Orion eSigner and its suite of associated products to transition away from paper-heavy processes, resulting in cost reductions and heightened operational efficiency. As the sole patented e-signature solution available, eSigner is tailored for essential transactions that necessitate customer consent, payment processing, and signature collection. This platform assists hotels in adhering to current privacy laws and regulations, such as GDPR, as well as the latest payment protocols like EMV, among others. It includes innovative features like contactless and touchless options, offering an adaptable e-signing experience that allows users to customize forms according to their preferences. By streamlining operations and eliminating the need for paper, eSigner boosts revenue potential and enhances REVPAR. It also employs vibrant imagery to facilitate cross-selling and upselling opportunities, while maintaining user-friendly e-signing processes that ensure electronic signatures are captured effortlessly. Furthermore, it prioritizes the security of guest information, making it a comprehensive solution for modern hospitality needs.

Empower your customers with the ability to place delivery orders straight from your website or mobile application by leveraging our integration with various third-party driver services. MOBI will efficiently oversee your delivery operations through collaborations with platforms like DoorDash Drive, Drive Yello, and Postmates, among others. This approach allows you to decrease the fees associated with third-party aggregators while maintaining direct relationships with your customers, which is a smart choice! By utilizing our integration with third-party driver platforms, you can present delivery options directly on your own website or app. We can seamlessly incorporate eCommerce features into your current system or develop a custom solution that enhances your control over brand identity and customer interactions. Additionally, MOBI is compatible with nearly every point of sale system, and we are eager to assist with any further integrations your brand may need. Overall, we prioritize your success and customer satisfaction throughout this process.