EVOSYS TELEMATICS Integrations

Oversee all aspects of new subscriptions, renewals, and upgrades by integrating your CRM with back-office systems, thus gaining a comprehensive understanding of customers' buying patterns. Powered by machine learning, Oracle Subscription Management stands out as the sole fully integrated, cloud-based subscription management platform tailored for both product and service-oriented businesses, streamlining the administration of contracts, invoicing, and revenue management. Transform your organization with subscription services using a flexible solution that accommodates intricate products and services, along with capabilities for quoting, deal management, and customer self-service, all while reducing the burden of complicated administrative tasks and manual operations. Simplify intricate workflows across various systems and interaction points, thereby enhancing efficiency. Accommodate numerous engagement avenues across diverse pricing, delivery, and billing frameworks. Equip your sales and service teams with the necessary tools to seamlessly adjust, oversee, and renew deployment options, ensuring that they have everything needed for optimal customer interaction and satisfaction. This holistic approach not only boosts operational efficiency but also enhances customer relationships and retention in the long run.

Employees often find passwords to be a burden, just as you may find it challenging to manage the vulnerabilities associated with them. The accumulation of passwords and tokens not only increases security risks but also leads to user fatigue and additional expenses. It’s time to eliminate passwords altogether. According to 89% of security experts, implementing a sophisticated multi-factor authentication solution that offers ongoing, behavior-based verification would significantly enhance their organization’s security. Acceptto delivers an Intelligent MFA that seamlessly grants access to applications while continuing to authenticate users after they have logged in. This system effectively thwarts account takeovers, even if cybercriminals have managed to obtain passwords. ItsMe™ Intelligent Multi Factor Authentication (MFA) bolsters your security by verifying access attempts on registered devices in real-time via methods such as push notifications or verification codes (SMS, TOTP, email, etc.). With options like timed based one-time passwords (TOTP), security keys, or biometric authentication, you can securely verify access even in offline scenarios, ensuring peace of mind for users and administrators alike.

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Oracle Partner Relationship Management delivers a customized partner portal that facilitates collaboration between channel managers and partners for lead sharing, deal registration, and quote creation. This comprehensive solution ensures a seamless and interconnected partner experience, empowering businesses to expand their partner sales networks and boost revenue. Additionally, it allows for the development of tailored portals where channel managers and partners can work together on various aspects such as lead-to-quote management, business strategy, and workflows from requests to claims. With a flexible partner portal, organizations can provide personalized channel management alongside a branded user interface, emphasizing the importance of brand representation for both the business and its partners. It is crucial to understand and enhance partner performance within a dynamic and complex market landscape. Oracle equips channel managers with an all-encompassing view of partner performance as well as the effectiveness of the entire channel program. Furthermore, this platform enhances results by offering a full suite of tools that cover everything from onboarding and collaborative marketing efforts to comprehensive lead management. Ultimately, this integrated approach to partner relationship management strengthens business relationships and drives growth in sales channels.

Enhance the effectiveness of your campaigns by leveraging enriched third-party data to effortlessly create audience segments. With Oracle Audience Segmentation, you gain access to customer analytics that facilitate the prediction and assessment of campaign performance. You can navigate your customer data seamlessly without the need for SQL, thanks to intuitive drag-and-drop tools that simplify the segment building process and incorporate essential information for personalizing each message. Utilize aggregated customer values to tailor your marketing efforts, allowing you to easily filter and identify your top 15% of buyers or target the least engaged web visitors. This streamlined approach not only saves time but also boosts the precision of your targeting strategies. You can quickly gauge the size of an audience without enduring long wait times for query results. Waterfall segmentation further enables you to construct and prioritize segments within an audience, ensuring that customers are matched with goal-oriented and relevant content. Moreover, this segment data is automatically included when you distribute the audience to external platforms, such as Responsys Campaign Management, enhancing your campaign’s overall effectiveness and reach. By integrating these advanced features, you can maximize the potential of your marketing initiatives and drive better results.

Integrate customer information from various online, offline, and third-party sources to develop a cohesive and dynamic real-time perspective of each individual customer. The Oracle Unity Customer Data Platform utilizes machine learning to recommend the most effective next steps within any current business workflows. It merges back-office and CRM data into a comprehensive 360-degree customer profile. By continuously collecting customer signals and updating the profile in real time, Oracle Unity ensures you have the latest insights about your customers at all times. Streamline and merge all your data sources—whether they are online, offline, or from first-, second-, and third-party origins—into a fluid and interconnected customer profile. Connect unique identities across multiple devices, channels, and platforms effectively. Leverage sophisticated privacy and identity management features to construct a unified and accessible profile. Furthermore, manage and enhance data quality by aggregating all information, including real-time behavioral signals, within a centralized repository, ensuring that your customer insights remain accurate and actionable. This comprehensive approach enables businesses to respond to customer needs more swiftly and effectively than ever before.