EVAN360 Description
The EVAN360 platform allows organizations the ability to create a support environment that employees can use to connect with their internal team members or existing contractors. Employee questions can be directed to the expert who can answer them right away.
Simply put, EVAN360 connects people who have problems with people who have solutions.
EVAN360 Alternatives
ConnectWise ScreenConnect
ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software.
Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed.
Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
Learn more
TSplus Remote Support
The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time.
Remote assistance
Screen Sharing
No connection client installation
TLS encryption
Customizable with your branding and logo
Low subscription cost
Download the free 15-day trial of TSplus Remote Support on our website.
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LogMeIn Rescue by GoTo
LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.
Learn more
ScreenMeet
The leading enterprise cloud native remote support platform embedded in ServiceNow Salesforce Tanium and more.
Empower your IT Help Desk team and Contact Center to resolve 32% of issues on the first call. Agents can launch with a single click and multi-channel support. No downloads are required. ScreenMeet, which is browser-based, can be embedded into your existing CRM and ITSM. Your IT Help Desk and Contact Center will connect in seconds thanks to our global cloud infrastructure with low latency.
Authentication in platforms like Salesforce or ServiceNow ensures that credentials adhere to strict internal password policies. It's also configurable so you can store data in the cloud in specific geographies.
Enterprise-grade security
-Built using Amazon Web Services (AWS), a leading cloud solution
Data transmission: TLS/DTLS 1.2+ and AES-256 bit encryption
-Authentication via Salesforce & ServiceNow to add security
-Store data on your preferred cloud
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Pricing
Pricing Starts At:
$10 per user per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
EVAN360
Year Founded:
2017
Headquarters:
United States
Website:
www.evan360.com
Media
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Product Details
Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online
EVAN360 Features and Options
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
EVAN360 User Reviews
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