DoorLoop Reviews

Summary: Good experience with onboarding, Matt and Berj were very pleasant and professional, very knowledgable on the program setups, and answered all my questions. Once I have been using the program for a couple months (like the tenant portal once they begin to utilize ) I can update my review and recommendation . So far so good this first month of onboard and customizing the program to my specific needs.

Positive: Ease of entering in data, has most features for a small business property manager; great support staff and customer service

Negative: Adding notes is not one universal screen - they've been split up into different windows/fields and you may feel you can find the note you just entered, or it didn't get entered in and saved properly. Keeping the different screens straight can be a little confusing in the beginning as to where to find them and/or not having to enter it twice. Also, i experienced a number of save-errors when trying to save one certain Owner addr/contact info --but ultimately it ended up being saved after the screen froze, had to close and get back in. I understand the program has some software glitches that may being worked out and there will be additional features added such as the Owner portal roll out.