Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.
Description
Our services empower eCommerce businesses to leverage data for quicker, more cost-effective, and clearer product delivery than ever, ensuring guaranteed savings. Say goodbye to the hassle of managing UPS and FedEx shipments; ShipScience takes care of everything and promises measurable results. You will automatically receive refunds for any delayed packages, as every late delivery is eligible for a refund, covering both UPS and FedEx. Carriers often fail to inform you about refund eligibility, and your window for claiming refunds is limited to just a few weeks. We also provide tracking and identification tools to help you automatically reclaim funds for lost and damaged shipments. Additionally, our customer scorecards allow you to pinpoint which clients are facing these challenges most frequently. With continuous monitoring of your data for potential discrepancies, ShipScience will expertly manage any billing errors, incorrect surcharges, and compliance issues on your behalf. Let our intelligent systems uncover any shipping charge discrepancies for you, ensuring you maximize your savings and efficiency. Trust us to simplify your shipping processes and improve your overall operational performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1.00/month
Free Trial
No
Free Version
Yes
Pricing Details
$1,565 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Direct-Recovery
Founded
2000
Country
United States
Website
www.direct-recovery.com
Vendor Details
Company Name
ShipScience
Country
United States
Website
shipscience.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No