DigitalEdge Description
Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.
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VeriChannel
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IRIS by Medi.com
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Notable Features:
Lifetime License: A single payment is required per workstation or user, eliminating the need for monthly fees.
Modular Structure: Users can acquire the foundational system and selectively add features, such as specialized Gynecology forms or the Photo/Video integration, based on their needs.
Updates & Support: Although the license is permanent, ongoing access to support services and software updates necessitates an annual maintenance fee, determined as a percentage of the software cost.
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Integrations
No Integrations at this time
Company Details
Company:
Asseco Group
Year Founded:
1989
Headquarters:
Poland
Website:
digitalbanking.asseco.com/digitaledge/
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Product Details
Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
DigitalEdge Features and Options
Banking Software
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
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