Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.
Description
Experience a transformative digital banking journey with a unified software platform. Financial institutions vary greatly in their size and approach, each possessing unique requirements and expectations for digital banking solutions. FIS Digital One ensures uniformity across both digital and mobile self-service options, as well as banker-assisted interactions, catering to retail customers, business clients, and internal employees alike. Since every customer has individual expectations, it is crucial to provide retail banking experiences that are personalized, convenient, and accessible to meet those needs. With its flexible modular architecture, Digital One allows for the creation of customized experiences tailored to your entire client base, granting them the self-service digital banking solutions they desire. FIS is committed to advancing its offerings, enabling you to deliver digital banking experiences that significantly surpass industry standards. This commitment involves enhancing usability, focusing on user experience and design, and incorporating innovative features. By prioritizing these enhancements, FIS aims to empower your institution to foster stronger customer relationships and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
RegTechONE
No
TrueChecks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Asseco Group
Founded
1989
Country
Poland
Website
digitalbanking.asseco.com/digitaledge/
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/products/digital-one
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
No
Investment Banking
Yes
Multi-Branch
Yes
Online Banking
No
Private Banking
Yes
Retail Banking
Yes
Risk Management
No
Securities Management
No
Transaction Monitoring
Yes
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No