Dialshree Description

DialShree, a contact center solution that can be used in any situation, is known for being one of the most popular call center software. It can be used in both cloud-based and on-premise environments. It was designed with different call center scenarios in view. It is therefore suitable for all sizes and types of call centers. DialShree: Contact center solution will allow you to have the best possible communication with your clients. This call center software has the unique ability to help you screen out calls such as busy signals, no answer, disconnected numbers, or answering machines. This software-based dialer solution reduces business costs by avoiding expensive telephony boards or other hardware that is costly and requires high maintenance. Our cloud contact center solution, which can also be used as an on-premises solution, can be ideal for you to run inbound.

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Pricing

Pricing Starts At:
$100 per month
Free Version:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Elision Technolab
Year Founded:
2007
Headquarters:
India
Website:
www.elisiontec.com/contact-center-solution/
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Media

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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Dialshree Features and Options

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Dialshree User Reviews

Write a Review
  • Name: ANURAG S.
    Job Title: Marketing Analyst
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete voice and IVR solution

    Date: Jun 29 2020

    Summary: Dialshree can work as full fledged Dialer and as well as IVR machine. My experience with Dialshree is mostly with IVR campaign. For marketing and rebranding we uses it to pitch offers to customer base through IVR. The campaign can be completely customized based on the needs. It's very easy to use, Create a campaign, upload the customer's contact number, select the audio file which will be played on call. Select the time and date. Initiate the campaign.

    Positive: Dialshree offers extensive solution to voice calls and IVR based campaigns. Can be set up on premises based server. The features include-
    1. Creating IVR campaign with flexible parameters.
    2. Scheduling and Reattempting in case of no answer.
    3. Multi Level IVRs
    4. Live Campaign monitoring
    5. Voice Broadcasting

    Negative: This is very attractive solution to the Voice call based marketing. The one thing which i want to see improved is reporting section. The reporting section is not sufficient to analyze the campaigns, every time i need to export the data to any third party software to analyze.

    Read More...
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