Top Pick

Device42 Description

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT.

Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs.

Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts...

Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more!

As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Pricing

Pricing Starts At:
$1499.00/year
Pricing Information:
Pricing is based on the number of devices and IP addresses.
Free Trial:
Yes

Integrations

API:
Yes, Device42 has an API

Reviews - 26 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Device42, A Freshworks Company
Year Founded:
2011
Headquarters:
United States
Website:
Update This Listing

Media

Product Details

Platforms
Web-Based
Linux
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Device42 Features and Options

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Network Mapping Software

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

CMDB Software

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Asset Tracking Software

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Data Center Management Software

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Barcoding Software

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels

Network Access Control (NAC) Software

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Inventory Management Software

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Continuous Integration Software

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Device42 Lists

  • Name: Sundar Y.
    Job Title: Data Scientist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best support solution for small businesses.

    Date: Apr 13 2021

    Summary: Overall, Device 42 is by far the easiest CMDB tool available. It has some great features with an amazing and simple UI.

    Positive: - It has one of the best and user-friendly user interfaces.
    - The support team is very quick and fast in solving user problems.
    - The GUI is also very simple and intuitive.

    Negative: - The session sometimes ends abruptly.
    - The API information can be incorrect sometimes.

    Read More...
    2 users found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great find

    Date: Feb 26 2021

    Summary: Overall I had a great experience and I recommend this to anyone searching for a good asset tracking tool.

    Positive: Its a good tool with easy implementation. Soon after deploying and ingesting data we are making smarter IT decisions already.

    Negative: The UI is a major con - and not only for documenting but also usage.

    Read More...
    1 user found this review useful.
  • Name: James O.
    Job Title: IT Assistant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Automatic, Affordable, and Reliable Program

    Date: Feb 18 2021

    Summary: Device42 helps in managing and perfecting the operations of all the business infrastructures. Also, Device42 has the automated means of perfecting the nature of business success rate.

    Positive: Device42 is a program that helps in documenting all the business or individual infrastructure in a firm. Again, Device42 remains to be a stable and automated program, suitable for all generations.

    Negative: Device42 has some installation fee, which is quite high, and some persons may lack the required finances or fees.

    Read More...
    1 user found this review useful.
  • Name: Afsana K.
    Job Title: Back End Developer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Tool for M&A.

    Date: Feb 15 2021

    Summary: Device42 is a great CBMD tool with a great UI and countless functionalities, there are some bugs present in device 42, but they are not prominent.

    Positive: -It is the most comfortable administrator of all for the CMDB asset tools.
    -The User Interface is easy and unmatched in terms of functionality and user-friendliness.
    -You get a lot of useful information like last login users, host information, HW information, visual topology information.

    Negative: -You get randomly logged out from it. It might be a glitch or bug; other than that, I haven't faced any other issue.

    Read More...
    1 user found this review useful.
  • Name: Mohd T.
    Job Title: Full Stack Developer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and Minimal CMDB Tool.

    Date: Feb 02 2021

    Summary: Overall, Device42 is very easy to install, use and create a backup for the future. API works great, saving you a lot of time.

    Positive: - The User Interface and Graphical User Interface both are amazing, simple, and fast, and it does not take any time to load the graphics.
    -You get to see the visual topology information that helps a lot and saves time.
    -You can give it entire subnets to scan and wait till it discovers the environment.
    -The pricing is great.

    Negative: -It isn't easy to find the correct and relevant information on the API.
    -It does not work very well if you are using it on a virtual machine.

    Read More...
    1 user found this review useful.
  • Name: Tauseef S.
    Job Title: Full Stack Developer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hub for all your devices

    Date: Dec 07 2020

    Summary: Overall, the application provides auto discovery after which the optimized use of all the devices possible which leads to less power consumption and better coordination between devices.

    Positive: Managing all the software and hardware present in the organization was never this easy.
    I have been using this to manage the access of all my devices and monitoring them.
    Features like auto discovery, tracking of components of infrastructure is seamless because of the user interface.

    Negative: Some cons of the Device42 i came across is price of the software and the time it takes to get used to the vast features that is available.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great management software

    Date: Nov 07 2020

    Summary: A good network and data management software must satisfy the needs of a user working with it without facing any major issues. Device42 is one such app and I recommend this software to everyone. It can be a little expensive but also worth all the penny.

    Positive: - Very good data management.
    - Simple and easy to use.
    - Customer support service is excellent.
    - Provides numerous management functions.

    Negative: One will have to spent a considerable amount of time to get used to the software and the features. Also UI needs a revamped and polished look for any amateur to catch up.

    Read More...
    1 user found this review useful.
  • Name: Vinod S.
    Job Title: Proprietor
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Device42

    Edited: Sep 26 2020

    Summary: Good experience and would recommend to anyone in need of asset tracking, it's been very beneficial for our business.

    Positive: The product is definitely value for money, once it has been integrated into your business, you will have a good resource audit database

    Negative: I can't really think of any cons with this product, we are very happy with it.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Systems Administrator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not great, but maybe the best.

    Date: Sep 09 2020

    Summary: Probably one of the most comprehensive DCIMS products out there, and the auto-scanning, inventory, and device associations make it easy to get a lot of details about what you have and what it's connected to.

    The interface, documentation, and usability all have the feel of "Does it work? OK, good enough." without ever thinking about whether the user experience encourages people to use it more or integrate it into their workflow.

    We rely on it, and it is pretty effective, but no one enjoys using it, and I'm positive we'd get more ROI if it were pleasant to set up and use.

    Positive: Auto-inventory is very thorough;
    Device association is fantastic (e.g. MAC-IP-device-host-switch-dns);
    Support is responsive;
    Tons of features and integrations;

    Negative: Interface is dated and very basic;
    Licensing model requires you to keep paying for decommissioned devices to preserve details about them;
    Adding disconnected devices (e.g. undeployed inventory) is frustrating; Documentation is poor (making the many features hard to actually use);

    Read More...
  • Name: Joshua C.
    Job Title: System Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool for all your IT needs.

    Date: Jul 28 2021

    Summary: Our assessment and planning is now simple with Device42. We have been able to deliver IT operations with greater efficiency, maintain compliance and migrate with ease data to the cloud.

    Positive: It is easy to install and configure.
    The reports are completely customizable.
    Seamless integration with third party applications.
    It allows us to discover networks, physical and virtual servers easily and import data.
    It allows visualizing of application dependency mapping.

    Negative: Occasionally the system may be slow which can cause decrease in speed of completing tasks.

    Read More...
    1 user found this review useful.
  • Name: Ashika B.
    Job Title: Full Stack Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A tool for outstanding asset management.

    Edited: Jul 21 2021

    Summary: Overall, Device 42 is an asset management tool for all the IT needs. It helps in keeping track of large amount of data center.

    Positive: The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs.
    The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner.
    It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity.

    Negative: The user interface and the graphics used in the software feels a bit outdated in use.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product

    Edited: Jul 07 2021

    Summary: In general, this product is great to work with and has scaled with our business needs. It was very helpful to have during the Covid-19 lock downs.

    Positive: Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity.

    Negative: Not many issues specifically with the product or software. There could be some more functionality built into the product.

    Read More...
    1 user found this review useful.
  • Name: ANKIT H.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful and Easy to use DC Infrastructure Discovery Tool

    Edited: Jul 04 2021

    Summary: - Huge amount of tools for autodiscovery ones equipment

    - Center Agents can scan devices even over extremely secure networks

    - Wide range of additional parameters for assets and devices

    - Custom Fields support with advance options

    - Multitenancy. Flexible setting of permissions

    - Lifecycles. From the moment of purchase of equipment to its disposal

    - Floorplans. One can add any equipment if one wants and see it on the layout

    Positive: The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies.

    Negative: The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Device42 Review

    Date: Jul 01 2021

    Summary: I had a good experience using Device42 - i would recommend it mostly due to its customizability + its support staff.

    Positive: I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers.

    Negative: It can feel slow at times/somewhat laggy, due to how central it is.

    Read More...
    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: RA
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review about Device 42 tool

    Edited: May 31 2021

    Summary: Over all I can say that its a very productive tool. In my entire career I have work with many tools but this one is really amazing. I have always recommend this tool to everyone.

    Positive: I have been working on this tool since long time. It a very efficient and reliable tool. It gives a good user experience to the user.

    Negative: Nothing much to write. But if possible try to make some changes or upgradation in the user interface.

    Read More...
    1 user found this review useful.
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