Desktop Alert Description

Desktop Alert facilitates communication among the nation's emergency response teams and various industries for urgent and significant messages on a global scale. It offers a range of communication tools that ensure vital information, including threat alerts and corporate notifications, reaches users via computer screens, email, mobile devices, SMS, and large displays or kiosks. Notably, Desktop Alert is the sole internal communications provider in the United States awarded the prestigious DISA security certification from the Department of Defense. Its clientele includes prominent government entities such as the US Department of Defense, NATO Enterprise Worldwide (as the exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Additionally, it serves several corporate clients, including Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This unique position as a certified vendor underscores Desktop Alert's vital role in enhancing communication security and efficiency in critical situations.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Desktop Alert
Year Founded:
2001
Headquarters:
United States
Website:
www.desktopalert.net

Media

Play Video Desktop Alert Screenshot 1 Desktop Alert Screenshot 2
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Desktop Alert Features and Options

Emergency Notification Software

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Desktop Alert User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: IT Director
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Purchased DesktopAlert by mistake (intended DeskAlerts) - no refund after prompt cancellation

    Date: Jan 22 2026

    Summary: This review reflects my personal opinion based on our Aug–Sep 2025 interactions.
    We bought DesktopAlert when we intended to purchase DeskAlerts, realized the mistake, paused deployment, requested a refund or refund-minus-services, and were declined; we then uninstalled and provided a non-use affidavit.
    Advice to buyers: double-check vendor names, get refund/termination terms in writing, ask for a pilot, and clarify onboarding expectations up front.

    NOTE: I previously posted a review under my work email; after the presumed Founder/Owner threatened legal action over that post, I removed it and rewrote this from my personal account to clearly state my opinion.

    Positive: We didn’t use it in production, so limited evaluation.
    Initial onboarding calls were responsive though largely unnecessary in our use-case.

    Negative: Name similarity caused purchasing confusion; verify vendor names before buying.

    Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.”

    Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion.

    UI felt dated and harder to operate than alternatives we evaluated.

    Read More...
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