Desktop Alert Description
Desktop Alert facilitates communication among the nation's emergency response teams and various industries for urgent and significant messages on a global scale. It offers a range of communication tools that ensure vital information, including threat alerts and corporate notifications, reaches users via computer screens, email, mobile devices, SMS, and large displays or kiosks. Notably, Desktop Alert is the sole internal communications provider in the United States awarded the prestigious DISA security certification from the Department of Defense. Its clientele includes prominent government entities such as the US Department of Defense, NATO Enterprise Worldwide (as the exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Additionally, it serves several corporate clients, including Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This unique position as a certified vendor underscores Desktop Alert's vital role in enhancing communication security and efficiency in critical situations.
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Desktop Alert is NOT DeskAlerts Date: Sep 04 2025
Summary: Desktop Alert is NOT DeskAlerts. Desktop Alert profits off of the name confusion by offering a very watered down and inferior product that sort of does the same core function, but not as well, more difficult to use, and offers NONE of the other benefits of DeskAlerts.
Desktop Alert will take your money and run. They force hefty implementation and engineering costs on you (the equivalent of paying 5K for what should be PDF install guide, an FAQ, and maybe a video).
Don't make the mistake I did, as Desktop Alert will NOT give you a refund, even a partial one. We cancelled our agreement immediately after realizing the error (that they are NOT DeskAlerts), never used their product in Production, and they still will not cooperate with a reasonable request to refund minus time spent.Positive: None. This alert software is dated, clunky, and not end-user friendly. My techs could handle it, but only because they are familiar with old crappy software :\
Negative: Scammers profiting from name confusion with known big brand.
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