Deskcenter Management Suite Description

Deskcenter Management Suite integrates IT management solutions that help you manage and control your corporate IT. Learn more about DCMS' extensive functions and how they are crucial to your business' success. Any IT manager needs to have a comprehensive view of all IT assets in their company. Our suite addresses these requirements and meets your expectations for transparent and professional IT management. IT managers will soon be able to use unified endpoint management. Deskcenter is the future. One tool is all you need to manage your IT infrastructure's monitoring, security and licensing. IT security is crucial to IT management. Deskcenter Management Suite will help you quickly address any issues such as hacker attacks, unauthorized access or data loss.

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Company Details

Company:
DeskCenter Solutions
Year Founded:
1997
Headquarters:
Germany
Website:
www.deskcenter.com/en/deskcenter-management-suite/

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Product Details

Platforms
Windows
Type of Training
Documentation
Webinars
Customer Support
Phone Support
Online

Deskcenter Management Suite Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management