Datasite Diligence Virtual Data Room User Reviews

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  • Name: Anonymous (Verified)
    Job Title: VP
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful Diligence Platform

    Date: Jul 24 2025

    Summary: Overall, good and easy to use platform, however could be more cost efficient to be comparable to other options.

    Positive: Easy to use and navigate across all features. Streamlines the diligence process and makes getting information and questions over easier.

    Negative: Can be more costly than other alternatives in general.

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    Datasite Diligence Virtual Data Room Company Response
    Date: Aug 11 2025
    Hello, and thank you for taking the time to review Datasite Diligence! We are pleased to hear that you have found benefit in the ease of use and navigation within the platform. Our goal is to enable dealmakers like you with best-in-class technology and service that simplifies complex transactional processes. If there is anything our team can do to further enhance your experience in the platform, please don't hesitate to contact us. Thank you for your continued partnership with Datasite! We look forward to supporting your continued success. Best, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Datasite: Worth the extra cost?

    Date: Jun 24 2024

    Summary: Datasite stands out as a robust and reliable Virtual Data Room provider. Its high level of security, impressive search capabilities, and excellent customer support make it a worthwhile investment. However, the cost is a bit on the higher end, particularly for smaller companies.

    Positive: 1. Security: First and foremost, Datasite offers high-level security measures for secure data exchange.

    2. User-Friendly Interface: The platform has an intuitive and interactive user-interface. It makes the process of uploading and downloading documents streamlined and makes document sorting and searching simple.

    3. Excellent Customer Service: Datasite provides 24/7 customer support. Their team is always available to solve any hiccups you may encounter while using the platform.

    4. Advanced Search Features: Datasite has a robust search engine which enables users to find the required documents instantly.

    5. Unique Customisation Features: The VDR allows customization to tailor permissions and security levels to match your working requirements.

    Negative: 1. Subscription Cost: The cost appears on the higher side compared to a few other VDR providers with similar features.

    2. Learning Curve: Although its user interface is intuitive, new users may need time to adapt to the system.

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    Datasite Diligence Virtual Data Room Company Response
    Date: Jul 10 2024
    Hello there! Thank you for your thoughtful feedback on Datasite Diligence! We're delighted to hear you appreciate our security, interface, and service team. We understand there may be an initial learning curve, and we're here, as you noted, 24/7 for help. We can schedule training calls at any time of day for you and your team and are happy to do so. We can also help you maximize value on your investment in us by giving you a tour of our latest innovations - we release updates several times a month. If you have any suggestions for enhancements, our service team is here to assist. Best Regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Paralegal
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best VDR platform

    Date: Jun 21 2024

    Summary: I would recommend Datasite for projects especially ones with large volumes of documents. I have never had any problems using Datasite and the customer service team are very useful if you are unsure of everything.

    Positive: It is very easy to use and the redaction AI tool is great for when large volumes of documents need redacting. Additionally, the feature which allows you to see the most recent documents uploaded is very useful and it is quick and easy to preview and download documents.

    Negative: It is expensive compared to other similar products on the market.

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    Datasite Diligence Virtual Data Room Company Response
    Date: Jul 09 2024
    Greetings! Thank you for taking the time to share a bit about your user experience. We are happy that you find our platform easy to use and that our redaction AI tool has been particularly helpful for managing large volumes of documents. Additionally, we are glad that the feature allowing you to see the most recent documents uploaded has been useful for your workflow. We strive to provide the best value for our customers. Your feedback is important to us, and we look forward to support your future projects! Best regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: M&A Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Yearly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best VDR I have used so far

    Date: Jun 21 2024

    Summary: Overall, Datasite is in my opinion the best VDR on the market and the support of the Datasite team is also great

    Positive: The Datasite user interface is by far the cleanest and most easy to use of all providers I had to work with so far. Navigating is easy and the text search is powerful. The Q&A function is well designed which makes reading the answers much easier to read and also comprehend.

    Negative: Datasite is one of the pricier options on the market for VDRs

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    Datasite Diligence Virtual Data Room Company Response
    Date: Jul 09 2024
    Greetings! Thank you for your detailed review of our platform We're delighted you find our user interface clean, easy to use, and powerful, especially features like search and Q&A. Our team constantly works to enhance the user experience, and your feedback is important to us. We understand pricing is a significant consideration and are committed to delivering high-value products and services. To ensure we're maximizing return on your investment with us, feel free to reach out anytime (info@datasite.com) so we can show you the latest innovations in our product. Again, thank you! We look forward to supporting your future projects. Best regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Associate
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review of Datasite Diligence Platform

    Date: Jun 19 2024

    Summary: Overall, the platform provides a good value proposition for the pricing it charges, I have continued to use the Datasite platform across multiple projects.

    Positive: I found the support team to be very strong when I required assistance with troubleshooting on the platform. I also understand the pricing is very competitive relative to peers with similar offerings. The layout is also very simple and aesthetically pleasing.

    Negative: The platform itself can be difficult to navigate between folders and various aspects of the website. I also found the features to be somewhat lower than other peers with similar offerings.

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    Datasite Diligence Virtual Data Room Company Response
    Date: Jul 01 2024
    Hello there! I appreciate your detailed review! Providing excellent customer support is our top priority, and we're delighted you've had a positive experience and enjoy our platform's layout. We take your comments about navigation difficulties seriously. Our team is constantly working to enhance the user experience, and your feedback about platform navigation has been passed along to our Product team. Please feel free to email us at service@datasite.com with any additional details. Thank you again for your feedback. We're committed to enhancing your Datasite experience and look forward to serving you on future projects. Best regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Investment Banking Associate
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Clear leading in the VDR space in terms of quality / features, but most expensive

    Date: Jun 13 2023

    Summary: Overall very positive. Datasite is the clear leader in the space when it comes to quality of the VDR, features and customer support.

    If they were able to be more competitive on pricing it would be a clear winner every time.

    Positive: 1. Most features vs. peers
    2. Best customer support vs. peers (24/7 support with people who are willing and able to assist you / carry out VDR tasks on your behalf)

    Negative: 1. More expensive than peers. This often makes it harder to pitch to clients, especially those unfamiliar with VDRs.

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    Datasite Diligence Virtual Data Room Company Response
    Date: Jun 15 2023
    Hi there! Thanks for taking the time to leave us a review. We're thrilled to hear that you're happy with our Datasite Assist team and our functionality. We're constantly innovating to provide maximum value to you, your deal team, and your clients. Next time a deal arises, we invite you to contact us at info@datasite.com so we can make sure you're getting the most bang for the buck out of our VDR. Again, thanks for your feedback! We look forward to serving you again soon. Best regards, The Datasite Team
  • Name: Ryan F.
    Job Title: Associate
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Datasite Review

    Date: Jun 08 2023

    Summary: No other changes other than the comments made above. Continued development and timing of the platform will enable broader adoption and increased efficiencies across banks.

    Positive: Ease of back and forth with potential clients/investors. Diligence is a key pain point in the M&A process and features like this allow time to be saved.

    Negative: Adaptability, and ability to convince other members of a deal team to use it especially when deal timelines are tight. This may not be the fault of the program and could be just a timing factor the longer the feature is available.

    Read More...
    Datasite Diligence Virtual Data Room Company Response
    Date: Jun 15 2023
    Hello Ryan, thanks for taking time out of your day to share your feedback with us. Thanks also for encouraging your deal team to choose Datasite. We would love to help you get them onboarded and up-to-speed, and we offer training at your convenience - just email our Assist team - Service@datasite.com night or day, 24/7, and we will do the rest. Again, thanks for your feedback, and we look forward to hearing from you soon. Warm regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Investment Banking Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Overall Product

    Date: Jun 06 2023

    Summary: Great product that continues to be our preferred data room. Wish we could go back to previous version prior to updates though.

    Positive: Intuitive product that allows us to streamline the sell side M&A process. We have used this product for 5+ deals and generally enjoy our experience each time.

    Negative: Sometimes can be pricey, but the team has been receptive to our inquiries.

    Read More...
    Datasite Diligence Virtual Data Room Company Response
    Date: Jun 15 2023
    Hello there! Thanks for leaving us a review. Your feedback is invaluable to us. I'm happy that you've had a positive experience with Datasite. I'd love to learn more about your thoughts on the previous and new looks so we can make sure you have all the tools you need, where you need them. Contact us at info@datasite.com so we can show you around and make sure you're comfortable with the changes. Personally, I am enjoying the new right-click functionality with our New Look - saves a ton of clicks. Anyhow, thank you again for taking the time to share your thoughts with us and we sincerely hope to work with you again soon. Warm regards, The Datasite Team
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Datasite Review

    Date: Jun 06 2023

    Summary: In summary, while Datasite may have drawbacks such as cost and a learning curve, its robust security features, collaboration tools, and document management capabilities make it a valuable asset in real estate transactions. It offers a secure and efficient environment for sharing, reviewing, and managing critical documents, ultimately contributing to smoother and more streamlined transactions.

    Positive: One significant advantage of Datasite is its robust security features. Real estate transactions involve sensitive and confidential information, and Datasite offers advanced security measures to protect data integrity. It provides features like encryption, access controls, watermarking, and detailed audit trails to ensure that documents are securely shared and accessed only by authorized parties.

    Datasite also excels in facilitating collaboration and streamlining the due diligence process. It offers a user-friendly interface that allows multiple parties, such as buyers, sellers, attorneys, and agents, to access and review documents simultaneously. This accelerates the transaction process, enhances transparency, and reduces the need for physical meetings or paperwork, making it particularly convenient for global or remote teams.

    Furthermore, Datasite's comprehensive document management capabilities are highly beneficial in real estate transactions. The platform supports efficient organization, indexing, and searching of documents, making it easier for users to locate specific files or information. This saves time and increases productivity, especially in complex transactions involving numerous documents and stakeholders.

    Negative: One drawback of using Datasite in real estate transactions is its cost. Datasite is a premium service, and its pricing can be quite high compared to other virtual data room providers. This might pose a challenge for individuals or small organizations with limited budgets, as they may find it difficult to justify the expense.

    Another downside is the learning curve associated with Datasite. While the platform offers a wide range of features and functionalities, it can be complex to navigate for those who are unfamiliar with it. This can lead to a steep learning curve and may require additional training or support, especially for users who are new to virtual data rooms.

    Read More...
    Datasite Diligence Virtual Data Room Company Response
    Date: Jun 07 2023
    Hello there, and thank you for your detailed review! We're glad to hear that you're taking advantage of our many permissions and security-related features. We're equally glad that Datasite helped save you time during your transactions - that's certainly something we strive for! We encourage new Datasite users to contact us at info@datasite.com for assistance getting started with Diligence, and making sure they are getting the most out of the data room. We offer many time-saving features, and want to help make sure all users are comfortable and proficient, so they can focus on the deal. Our Service team is here for you via phone, email, and chat, so don't hesitate to reach out when you need a little help. Your notes about pricing are helpful, and I've shared them with our team. Thank you again for your detailed feedback. We look forward to working with you on your next deal. Best regards, The Datasite Team