Customerville Description

A quarter of a trillion people will be asked for their feedback via a survey every year. Survey response rates have fallen from 36% to just 6% to the point where most surveys are a failure. These are the top brands that have overcome this problem by using IFS' Design driven Customerville platform for feedback. Design-driven, interactive surveys that combine art, tech, and behavioral science. Surveys from Customerville have 200-600% higher response rates and better stats, stories, and photos. Be part of the story. Don't just email dry reports. The focus is yours. Customerville's CX story curation tools will automatically publish push E mails designed to win hearts, minds, and minds every day.

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Company Details

Company:
IFS
Year Founded:
1983
Headquarters:
Sweden
Website:
www.customerville.com

Media

Customerville Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Live Online
Customer Support
Online

Customerville Features and Options

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management