Continuum B2B Returns Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Continuum B2B Returns Alternatives
Epicor Eclipse
Distribution software developed by distribution experts and trusted and used by top HVAC, Electrical, Plumbing, and PVF distributors. There are always ways to improve supply chain management. Eclipse ERP software provides real-time data and insights that help you work smarter, from forecasting to fulfillment. It's easy to order large distribution jobs in electrical, HVAC, or plumbing with intuitive job management tools. You can monitor your inventory in real-time to optimize your business's lifeblood. Satisfy customers, increase profits, and reduce inventory. Eclipse has all of this. Warehouse efficiency is dependent on the quality of the warehouse's staff and the tools they use to do their job. Epicor Eclipse makes it easy to manage warehouse activities--including receiving, put-away, picking, inventory adjustments, cycle counts, and more.
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Hopted
Hopted is a cloud-based data automation platform built for Amazon sellers. It connects Google Sheets directly to Amazon Seller Central and other key business tools, streamlining the way sellers manage reports, profitability, and operations — all without the hassle of CSV files.
With Hopted, you can pull live data from Amazon — including FBA, AWD, and Ads — directly into your spreadsheets. Instantly access real-time sales, fees, inventory levels, and performance metrics. This gives you a single, reliable source of truth to track margins, uncover hidden costs, and identify your most profitable products.
What sets Hopted apart is its 2-way sync: not only can you extract data, but you can also send updates back to Amazon. Update pricing, inventory, and listing details — directly from Google Sheets — without switching tabs or logging into Seller Central.
Ideal for Amazon sellers, agencies, and ops teams managing multiple accounts, Hopted eliminates the need for repetitive manual work. No more downloading and formatting CSVs. Just live, accurate data — always where you need it.
Whether you’re scaling your private label brand or managing clients, Hopted empowers you to save hours daily, reduce errors, and make smarter, faster decisions. Customizable workflows and spreadsheet-native flexibility give you full control, even if you’re not a technical user.
Ditch the copy-paste chaos. With Hopted, Amazon Seller Central finally works the way you do — in real-time, in Google Sheets.
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Now Commerce
Now Commerce is a web-based B2B eCommerce portal seamlessly integrated with QuickBooks. It empowers wholesalers, manufacturers, and distributors to efficiently manage orders from their wholesale customers through a single, intuitive dashboard.
As orders are received, they are automatically synchronized with QuickBooks, eliminating the burden of manual order entry. Compatible with both QuickBooks Desktop and QuickBooks Online.
Now Commerce offers flexible modules that can be used independently or combined to craft a tailored B2B eCommerce solution.
B2B CUSTOMER PORTAL - Allow your wholesale customers to conveniently place orders online.
SALES REP PORTAL - Let your sales representatives enter orders online for their designated accounts and deliver exceptional customer service from any location.
SHIPMENTS MANAGER - Efficiently dispatch shipment requests from QuickBooks to your 3PL provider or in-house shipping software, while also recording confirmations of completed shipments.
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ReverseLogix
ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.
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Company Details
Company:
Continuum
Headquarters:
United States
Website:
www.gocontinuum.ai
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Web-Based
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Live Training (Online)
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Online Support
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