Consensus Reviews

Summary: Overall it's been a great experience. I use it on a weekly basis both in new prospecting efforts and in follow ups.

Positive: I really like all of the different areas of content that we can arm our customers and prospects with. Short demos, testimonial videos, technical shorts, etc.

Negative: It doesn't always pull the persons name from their email so you you have to manually type it in.

Summary: I love this platform and how user friendly it is. It makes life so much easier. Everyone needs to try it to understand.

Positive: Consensus has been a total game-changer for us! This platform not only saves us valuable time but also drives incredible engagement with our potential buyers. I love how easy it is to track who has viewed our content and gauge their level of engagement. Plus, the platform is super user-friendly, making it a breeze to navigate. If you're looking for a tool that streamlines your sales process and provides actionable insights, look no further than Consensus!

Negative: That I haven't known about this in previous jobs as it would have saved so much time.

Summary: Can't imagine doing my Account Management role with out this tool. I've been using it for 3+ years and it's helped me close many of deals without the need for a live demo.

Positive: Easy to use, reduces the deal cycle, can track who has watched and what was important. Great integrations with Salesforce and Outlook.

Negative: Theres not much that I don't like about Consensus. The only challenge is the outlook plug in sometimes doesn't work so you have to go the long way round.

Summary: I use the Consensus platform daily to send pre-recorded demos to prospects and deals that need to be accelerated. The great thing about the platform is that you can record personalised introduction videos. I can see a measurable improvement in the deal velocity of my deals thanks to Consensus.

Positive: platform is very easy to use, there is a great library of demos, and great integration with Gmail to quickly send to prospects.

Negative: There is nothing really of note; it has great experience so far. Keep up the great work.

Summary: Aside from the excellent tool, the service from Consensus during the implementation period was excellent. I would definitely choose this tool again.

Positive: This tool is intuitively designed and very easy to use. I particularly like the integrated video software. Some of the video editing tools that I've tried are very powerful, but are hard to learn, but not Consensus. I was productive in minutes!

Having the information about when your prospects viewed a demo and what sections they deemed most important is invaluable and can enable more timely follow up by Sales.

Negative: There isn't really anything that I don't like about the Consensus tool.

Summary: Consensus- Enhances deal cycle speed, sustains prospect engagement, addresses client queries without additional resource usage, and expedites deeper dive demos for further discovery.

Positive: - increases the speed of the deal cycle
- improves and maintains prospect enagement
- answers client questions without utilising resource
- facilitates further discovery and deeper dive demos quicker

Negative: I wish there were a few more improvements with the product. For example advanced branching demos with further options like multi question prompts for video options

Summary: Overall Consensus really meets a ton of my needs. It is a great resource not only to contact customers for new products but also training team members on these new products.

Positive: Great way to share resources to potential customers. I love to have record my meetings and share it to the customers so they can refresh what we spoke about.

Negative: I do wish there could me more tracking options and editing tools within the program. For example, if I make a video and a team member needs to share it, the tracking capabilities go to the team member.

Summary: Use Consensus on a regular basis for training, videos, recaps. My team, especially enjoys the ability to create demo boards where it all allows us to give the viewer options of which demo to view based on their role within their company.

Positive: The ability to edit.

The ability to track demo performance after it has been sent out, including, but not limited to Watch time how many people it was forwarded to it was forwarded to and any comments.

Negative: Product can be a little bit finicky when attempting to publish.

Summary: Overall positive experience with consensus.

Our whole organisation uses it and it really does help with our sales cycle.

We also use it to send eachother content internally also saves us having to mess about with share links one drive etc.

Positive: Easy to share videos with prospects

Great tracking of watch time. - Allows you to see whats important to your prospect

Allows to discover other hidden stake holders.

Comes with an outlook extensions directly into email and also a chrome extension for on the go.

Integrates with our other pieces of CRM software

Negative: It would be ideal if you could send a "Pack" to prospects. I.E. Multiple videos at once rather than having to create a new link every time.

Summary: Overall I'm happy with consensus, it's easy to use, plugs into my gmail accounts, allows me to track activity and personalise my videos.

Positive: I enjoy how easy this tool is to use with the ability to tailor demos for prospects and add a personalised touch. The ability to track views is great.

Negative: No real cons although it would be good if prospects could provide feedback as the video plays.

Summary: It is a great tool to create and share demos with prospects, customer success managers are great and always happy to help/support and involve you as a customer.

Positive: - Easy to build and customize flow to share with prospects in pre-sales phase and demo the UX/UI of the product
-Great customer experience and support

Negative: Sometimes not super easy to use when it comes to video editing and setup before sharing

Summary: My overall experience with Consensus has been highly positive. It has significantly streamlined our sales process by automating personalized demo delivery, allowing us to engage prospects more efficiently and effectively. The platform’s ability to uncover additional stakeholders and provide actionable insights into their interests has been invaluable in closing deals faster and with better alignment across decision-makers.

There was a bit of a learning curve during the initial setup, and creating high-quality video content required some upfront effort. However, once we got past the onboarding phase, the platform became an integral part of our workflow. The time savings and increased engagement it provides more than justify the investment.

I’d highly recommend Consensus to any sales team looking to scale their outreach, improve alignment with prospects, and make data-driven decisions in their follow-ups.

Positive: Consensus allows us to deliver personalized video demos to prospects automatically, which saves us an incredible amount of time while ensuring each stakeholder gets tailored information relevant to their interests.

Negative: The setup process can be a bit complex, especially when creating and organizing personalized demo content for the first time. It takes some effort to get everything aligned with our messaging.

Summary: We've had a great experience implementing and using the solution. Also have had a great experience with their CSMs and Support team.

Positive: We were able to quickly get up and running with the solution and had our first demos sent to prospects within a couple days. We've received multiple compliments from recipients of our demos that they "like the way that was presented." The ability to see if the recipients are watching and sharing your demo is great!

Negative: The user interface is not all that intuitive, but not too bad once you figure it out.

Summary: I love using consensus. Between being able to answer customer questions with a quick demo, understanding who is actually watching our demos, and enabling sales to get demos to customer faster this has been a game changer for our organization

Positive: - Email plug in makes quick answers/demos really easy
- Love the ability to brand demos
- Customer interaction metrics
- Org-wide demo library to better enable sales to get demos to customers faster

Negative: - email plug in sometimes buggy
- wish there was more organization in the demo library

Summary: When I have used Consensus the most is for Sales enablement and customers reviewing recordings and specialist areas of the product. Often someone is unable to attend our meeting or we need to include a global audience, so by being able to get our demonstrations across to a wider group AND track how they are interacting with that content is key to our sales process. This is a great product that our whole team use, and is absolutely essential to our sales process. Because it is a cloud solution and has capability to send content globally, as a global organisation ourselves this fits in perfectly with our requirements from a sales process.

Positive: This is a great tool that is absolutely essential to our sales process. We often share recordings and demo's so this is a great sales enablement tool to help with our customers. As an organisation we use this tool daily and it is key to communications between customers and prospective customers. Easy to use and capable of holding any videos and content that is crucial to send in an attractive format for our sales process. Having used the system for over 2 years, it has been key to how we share demonstrations to wider audiences, especially those that are global and require different time zones, so they are not able to attend the live version of the meeting or demo! Great product!

Negative: In general Consensus is great, it would be useful to have some more intuitive navigation around the product for users who haven't accessed the system before so they don't need training to come in and create content themselves. The tool is great for being able to send information to customers and prospective customers, and the analytics could be easier to access or supplied in a more data friendly format.