ConnectWise ScreenConnect Reviews

Summary: It's simply a robust tool to support external clients. It provides us remote control feature which makes it very easy to control business structure remotely. We are using ConnectWise Control as our primary client helpdesk platform and we are enjoying their services.

Positive: Effortless to connect with clients.
Easy to set up and remote access the added computer.
Simple remote file transfer process.
Easy to install and integrate with different tools.
Every feature works absolutely amazing.

Negative: None till now. I Will update the cons if I face any.

Summary: ConnectWise Control is highly functional and customisable remote support solution. It offers client for Windows and mobile through application. It has good team collaboration capability which can be used to collaborate among team members and is very useful for training the new teammates. It support file transfers between the host and guests. It offers voice over internet protocol audio calls which is very helpful during the support sessions and collaborations.

Positive: ConnectWise Control is remote support and access tool, which provide complete control capability for remote support and troubleshooting. It offers features that include - Remote and unattended access
- File transfer
- Remote meetings
- VOIP Audio calls

Negative: ConnectWise Control is super functional remote support desk client. No dislikes.

Summary: ConnectWise Control is a really simple to use remote connection software. It provides reliable connection and makes remote support & troubleshooting easy.

Positive: Easy to use.
Quick setup of remote session.
Reliable and Secure connection.
Allows file transfer.
Free trial.
Affordable pricing for multiple users.

Negative: Mobile app needs improvements in interface and connectivity.

Summary: Helping the client remotely makes easy, all thanks to Connectwise. It gives my business an opportunity to deliver the best to my customers in a very effective manner. The establishment of the remote control is very easy.

Positive: Connectwise makes very easy and quick to start remote sessions. It works excellent even on fluctuating internet connection. It helps any business support to help clients directly on their devices.

Negative: Connectwise should give the role wise access features for every user.