Fathom is an AI meeting assistant that helps users capture, summarize, search, and act on meetings with less manual work. The platform creates accurate transcripts, instant summaries, action items, and follow-up notes so users can focus on live conversations instead of taking notes. Fathom supports both traditional meeting capture and bot-free capture through its desktop app. Teams can use Fathom as a shared source of truth across customer calls, internal meetings, strategy sessions, and project conversations. Ask Fathom lets users search across meetings and ask questions about conversations, decisions, commitments, risks, and next steps. The platform also supports topic monitoring so important moments and signals are easier to find. Fathom syncs meeting notes, insights, and action items into tools such as Slack, Salesforce, HubSpot, Notion, Asana, Gmail, Zoom, Google Meet, Microsoft Teams, ChatGPT, Claude, Zapier, and API or MCP workflows. It supports security and compliance needs with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI notetaking, bot-free capture, transcripts, summaries, integrations, search, and workflow automation, Fathom helps teams move from meetings to execution faster.
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Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Fireflies.ai
Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights.
Integrate with more than 10 web-conferencing platforms
Zoom
Google Meet
GotoMeeting
UberConference
MicrosoftTeams
Skype for Business
+ More
12+ App Integrations
Slack
Salesforce
Zapier
Hubspot CRM
Pipedrive
Zoho CRM
Freshsales
Copper CRM
Close.io
+ More
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Notta
Transform audio into written text within seconds using Notta, which liberates your cognitive resources, enabling you to participate more actively in meetings or virtual classes. The platform’s advanced editing features allow for convenient transcript modifications on any device, whether it be a smartphone, laptop, or tablet, giving you the flexibility to work from anywhere at any time. Notta can quickly generate subtitles for videos, notes for meetings, and reports in just a matter of minutes. Simply upload your audio or video files to the dashboard, and Notta will handle the transcription process in only a few moments. There’s no need to switch between various recording converters—let Notta take care of the labor-intensive tasks, allowing you to focus solely on the important text. The AI technology in Notta can differentiate between speakers during conversations, giving you the ability to edit their names and eliminate silences during playback. You can easily merge text blocks into cohesive paragraphs by pressing, holding, and dragging over the desired sections. Additionally, you have the option to bookmark critical information as Key Points, To-dos, or Projects within the transcripts, with a progress bar that automatically highlights these moments for your convenience. This comprehensive tool not only saves time but also enhances your overall productivity.
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