Popl
Popl is the leading solution for digital business cards and contactless lead capture, built for today’s professionals and teams. Instantly share your info—phone number, email, LinkedIn, calendar, and more—using a tap, QR scan, or custom link.
Designed for fast-paced environments like trade shows, events, and on-the-go meetings, Popl empowers users to collect leads instantly, tag contacts, add notes, and push them directly into CRMs like HubSpot, Salesforce, Zoho, and thousands more.
With a powerful team dashboard, organizations can manage user access, enforce brand consistency, monitor engagement, and streamline onboarding through Azure or CSV import. Integrated analytics and follow-up automations ensure every new connection drives real business impact.
Be part of the future of networking—powered by Popl.
Learn more
QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
Learn more
NICE Employee Engagement Manager (EEM)
The NICE Employee Engagement Manager (EEM) acts as an essential element within the NICE Intelligent WFM SuiteTM, which provides a comprehensive WFM solution focused on intelligent automation for intraday management. EEM enhances staffing optimization after WFM schedules are released, seamlessly addressing staffing needs both throughout the day and weeks ahead. By proactively spotting staffing discrepancies, EEM mitigates potential issues before they can arise. It effectively addresses staffing shortages by continuously and automatically identifying gaps, determining suitable replacements, personalizing shift change proposals, and ensuring all schedules are promptly updated. Furthermore, EEM elevates employee involvement by tailoring self-scheduling options with pre-approved choices for intraday and short-term needs, offering 24/7 access through multiple channels, and facilitating timely notifications about shift changes via desktop alerts and mobile app prompts. This approach not only streamlines operations but also fosters a more engaged and responsive workforce.
Learn more
Intradiem
Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.
Learn more