Top Pick

CocoFax Description

CocoFax, a cloud-based fax service, allows you to send and receive secure faxes online from any device. You can seamlessly integrate faxes into your daily business by managing them online.

Pricing

Pricing Starts At:
$9.99 per month
Pricing Information:
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 89 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
CocoFax
Year Founded:
2019
Headquarters:
Singapore
Website:
cocofax.com
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Product Details

Platforms
SaaS
Windows
Mac
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

CocoFax Features and Options

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Software

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best for all my fax needs

    Date: Sep 30 2021

    Summary: The software allowed us to expand our marketing needs by enabling a favorable environment throughout.

    Positive: I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.

    Negative: Nothing so much for now. It serves the purpose as required and no glitches at all.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Industrial Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable the easiest & affordable

    Date: Sep 25 2021

    Summary: I'm glad to use this efficient software for all my fax needs. It has brought some sense of orderliness in the office by eliminating those huge machines.

    Positive: HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.

    Negative: It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.

    Read More...
  • Name: Michael D.
    Job Title: Operation manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to start and maintain

    Date: Sep 24 2021

    Summary: Overall, I'll give this software thumbs up because it has allowed us to migrate to digital fax smoothly.

    Positive: The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.

    Negative: Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.

    Read More...
  • Name: Robert W.
    Job Title: Insurance Sales Agent
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Superb customer care and the software is amazing

    Date: Sep 23 2021

    Summary: I enjoy the fact that I can send fax anywhere. I travelled abroad for one week and this tool was very handy. I managed to virtually run all my business together with other productivity tools.

    Positive: This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

    Negative: We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

    Read More...
  • Name: Nicholas .
    Job Title: Acupuncturist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Process fax with no problem compared to the traditional means.

    Date: Sep 23 2021

    Summary: What amuses me the most is that this software gives me freedom to send /receive my fax without making any moves . There is no more paperwork and machine to worry about. All the features outlined are working perfectly.

    Positive: For a very long time faxing has been a burdensome task for all of us. Now, with the new entry of digital faxing things have become smooth such that I can send and receive fax through coco fax at the comfort of my desk. The security layout and support is very great.

    Negative: This one is very hard to crack because we have used the software for less than a year. I think for now I will pass this section for a later date.

    Read More...
  • Name: Sara P.
    Job Title: SYSTEM ADMINISTRATOR
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Consistence great work and customer service is to notch

    Date: Sep 22 2021

    Summary: I highly recommend CocoFax for all business units where faxing solution is applicable.
    CocoFax can be installed and configured without any technical knowledge. standard system admin can do it all within a short time.

    Positive: CocoFax is easy to configure with many customized parameters and can be done by anybody. The dashboard is easy and smooth.

    Negative: The desktop and mobile client only work when you connected to the internet. Even notification must be connected to wifi.

    Read More...
  • Name: ARLENE M.
    Job Title: Editor in chief
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Say goodbye to machine and welcome this efficient software

    Date: Sep 22 2021

    Summary: Like i said before i was amazed how this software has transformed the old fax machine. I mean there is no need of paper work anymore. Moreover, the price is very competitive compared.

    Positive: I was in the middle of a serious meeting then all of a sudden a message appeared on my screen. Right!!! I was from a distributor. That was very lovely. This software delivers fax notification right at the palm of your hands-email.

    Negative: I don't love making positive reviews because that will consume all of my time. However today I'm happy about this service.

    Read More...
  • Name: Chris G.
    Job Title: Advice Worker
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I didn't know faxing was so good and exciting

    Date: Sep 11 2021

    Summary: This is a good way to get rid of physical fax machines if you don’t love moving around. CocoFax offers end-users the ability to send secured faxes online. I love this idea because I can save more time and focus on another arena.

    Positive: It sends both small & big files efficiently. There are tons of fax over email services, but coco fax is more reliable in any sense. It has solid features that allows easy use and faster execution.

    Negative: I missed notifications about received faxes one day but they managed to sort out the flaws and it was once and never happened again. Otherwise, the software is dope.

    Read More...
  • Name: Amelia M.
    Job Title: Radio Frequency Identification Device Specialist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Coco fax allows it easy to send and receive a fax while you are out of the office.

    Date: Sep 09 2021

    Summary: I suppose for big enterprises, coco fax can be a good product. It's nice to have the history of the faxes you've received and get your house in order. The price is very competitive compared.

    Positive: I love how easy this app is to use. The level of integration (GOOGLE DRIVE ETC) it has with our software is fantastic. Their customer support team is out of this world, very efficient and responds.

    Negative: We send and receive faxes for it with very few problems. I don’t have any cons because we were unable to see one.

    Read More...
  • Name: Chris R.
    Job Title: Gaming Supervisor
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A digital faxing tool that is secure

    Date: Sep 09 2021

    Summary: Cocofax software allows me to achieve more by digitally faxing documents with security in mind. We have had a few hiccups during the rollout process. But all in all the software does what we need it to do. The most important factor is that it is simple to send and receive faxes.

    Positive: In every aspect, cocofax software provides what you expect. Digital fax that allows you to fax directly to your partners' email. Additionally, you can sign documents within the application. Moreover, they have mobile applications and integrates google drive into the application

    Negative: The only shortfall I face with this software is their limits on document size. Sometimes the files I have to send are huge.

    Read More...
  • Name: Jeremiah W.
    Job Title: Electrical Engineer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable & excellent software for receiving and sending faxes

    Date: Sep 08 2021

    Summary: This is the software we chose because it can give us value for our money. We have been lucky all along because we were able to maneuver and achieve success since it is easy to use and access.

    Positive: It is a truly secure and reliable fax solution. The software alloys easy to receive faxes through email. There is no need to wait for a fax machine to receive your next batch of files.

    Negative: No cons to report at the moment. In all the sessions I've been using cocofax, I can't think of one incident where I ever had a problem.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Furniture Finisher
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use and convenient

    Date: Sep 08 2021

    Summary: Having this software is a good solution because we can send occasional fax. It comes with lots of advantages compared to a fax machine. You can save time and have zero paperwork at the workplace.

    Positive: When you have this software you’ll notice that it is easy to use and convenient. CocoFax works well as a solution and I am happy that I no longer need to have a fax machine in the office.

    Negative: We only have one account which is associated with an individual email. it would be better if this could be maintained as a company solution where multiple reps. can log in to their accounts.

    Read More...
  • Name: Stephen D.
    Job Title: Choreographer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Advanced faxing options capable of sharing large files

    Date: Sep 07 2021

    Summary: Speaking of fax software, there is a very good reason for this fax software to exist. Faxes are in fact treated like phone calls. This means there exist transmission time of each fax message. The good about CocoFax technology is you are able to see if the recipient received it and track your conversation.

    Positive: You’ll meet one of the straightforward, Simple, multi-platform faxing software. I am also happy about the way they handled me and notice they have an extensive customer service.

    Negative: I don’t know if they can come up with customized numbers whereby I use my country CODES numbers.

    Read More...
  • Name: Joy W.
    Job Title: Bookmaker
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple to send and receive faxes through their online account portal.

    Date: Sep 07 2021

    Summary: I’ve been a customer of CocoFax for two months now and find that it is super easy and convenient to use. I’m always busy handling various organizational issues and duties, so I like that I can fax and sign documents on the go from my android.

    Positive: Super easy and convenient to use. One of the simplest to send and receive faxes through their online account portal. I can fax and sign documents on the go from my Android.

    Negative: My payment refused to reflect on their servers but thank God they managed to help me quickly.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Estate Administrator
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    CocoFax boasts both ease-of-use and affordability

    Date: Sep 07 2021

    Summary: CocoFax is designed for anyone who needs to send/ receive faxes anywhere in the world at any time. Many of my colleagues thought the days of the fax are over, but the technology has revived it back and is now even better. I am dealing with real estate and this is what we needed the most

    Positive: CocoFax is the latest new digital faxing service that we have just discovered that has all the features we need. One major advantage it has over others is that it boasts both ease of use and affordability. Comparing the prices amongst other players we found out that it has low rates. Additionally, it allows for faxing from any online location.

    Negative: I don’t want to talk about things I did not experience. So far we have had a good experience and nothing more.

    Read More...