Cliezen Description

Proactive management of customer experience is essential for anticipating churn and identifying dissatisfaction to facilitate timely interventions. Cliezen offers a cutting-edge B2B software solution designed to measure client experience and satisfaction in real-time. By deploying concise and dynamic feedback forms to your customers, we equip management with valuable insights into their preferences, needs, and overall experiences. Utilize Cliezen to elevate client satisfaction, improve business performance, and enhance profitability. Evaluating customer satisfaction and experience is vital for maintaining and expanding your company's repeat business. Cliezen is particularly adept at measuring satisfaction levels, identifying the root causes of dissatisfaction, and suggesting improvements to the customer experience. Our advanced AI engine curates from over 350 academically validated questions, tailoring them to fit various industries, respondent roles, and the unique dynamics of B2B relationships, while automating the survey process seamlessly. With Cliezen, you can streamline your feedback collection and access real-time insights continuously throughout the year, enabling proactive measures to elevate your client relationships. This ongoing engagement ensures that your business remains responsive and aligned with client expectations.

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Company Details

Company:
Cliezen
Headquarters:
Iceland
Website:
www.cliezen.com

Media

Cliezen Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Online Support

Cliezen Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Cliezen User Reviews

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