Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
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Robin
Robin’s workplace platform is built with hybrid work in mind and has specialized tools for visitor management, meeting room management, and flexible desk booking, including:
- A streamlined experience for office visitors
- Actionable insights on capacity trends
- Team-by-team stats
- Meeting room usage
- In-depth reporting for more granular analytics
Get everything you need to manage your workplace, help people find coworkers and conference rooms, and welcome guests to the office.
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Vectera
Vectera makes it easy to meet clients online. You can schedule appointments and hold secure video meetings up to four people. All your clients can create communication hubs. Use whiteboards, cobrowsing, and document annotation to get creative. 1-click start, no downloads, no frustrations.
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LiveWebinar
LiveWebinar, a cloud-based tool, allows users to manage online webinars, meetings and training via chats, screen sharing, social broadcasting, screen sharing, screen recording, and high definition (HD), recording via web browsers. You can modify logos, room colors, layouts, and create personalized registration forms to match your business' brand. You can also control email delivery and report design.
LiveWebinar allows users to broadcast webinars, events, and training on Facebook, YouTube and Vimeo. The platform supports screen sharing and remote desktop access across PCs, Macs, and Android devices. It also offers add-ons to Opera, Chrome, and Safari browsers. Live webinar testing, surveys, and polls can be conducted by users to gather information, research responses, analyze feedback, and make business decisions.
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