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ClassSwap Description

ClassSwap, based in the UK, offers affordable and simple-to-use software solutions for Pilates Studio Managers. Processes such as booking classes, swapping classes, sending out invoices and notifications via email are all automated thus saving studios a great deal of time and expense. The system is fully featured, fully customizable, and cost-effective. We provide a generous free trial period with no commitment. Clients of ClassSwap say our customer support is "second to none".

Pricing

Pricing Starts At:
£12 / $15 / €16 per month
Pricing Information:
Essential Package: Monthly: £12 / $18 / €16 or Annually £120.00 / $180 / €160
FullPack Package: Monthly: £21 / $26/ €25.00 or Annually: £210 / $260 / €250
Free Trial:
Yes

Integrations

API:
Yes, ClassSwap has an API

Reviews - 11 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Sunsell
Website:
www.classswap.co.uk
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Media

Calendar view

Calendar view

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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
Live Online
Customer Support
Online

ClassSwap Features and Options

Pilates Studio Software

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Totally satisfied

    Date: Jan 16 2024

    Summary: Well satisfied, I am very pleased with this service. Not sure what else I can add that I haven't said previously.

    Positive: I love the flexibility of being able to rearrange my classes on those occasions when I can't attend my usual class. It gives me the chance to try other classes with other teachers.

    Negative: Nothing so far, to date everything has run smoothly.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 10,000 - 19,999
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super easy

    Date: Jan 09 2024

    Summary: Very good.

    Positive: Ability to swap allows me to fit.

    Pilates around my life very flexibly, rather than juggling my commitments around a fixed class time.

    Negative: Nothing to improve, it is very good.

    Read More...
  • Name: Alex C.
    Job Title: Registered Nurse
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and easy to use

    Date: Apr 02 2022

    Summary: No problem at all to use. If I was able to see the whole term it would be great so that I can plan ahead.

    Positive: Simple app to use to swap classes. I have used several times to swap between classes without any issues.

    Negative: I would like to see the whole term so that I can arrange all my classes for the term.

    Read More...
    ClassSwap Company Response
    Edited: Apr 03 2022
    Dear Alex, thank you for taking the trouble to review. The future dates are controlled by your studio manager and not by ClassSwap. Studio managers can set any date in advance up to 16 weeks which easily covers even the longest terms duration. This information is on the FAQ page. Had you known this I hope we would have received 5 stars. I trust you will continue to enjoy using our software.
  • Name: Jaime P.
    Job Title: Pilates Teacher
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly recommend!

    Date: Mar 14 2022

    Summary: I am extremely pleased with the software and what it is able to do, how much time it is saving me, the affordable price, the ease of use and that my clients are enjoying using it.

    I would highly recommend this!

    Positive: I really like that there are 2 different software packages available, as a Pilates teacher working alone from village halls, the ClassSwap 'Essential' package was perfect for me, and very importantly, affordable. A generous free trial period is offered.

    I had been putting off setting up a class swap system for quite some time as I was concerned that I would find it difficult and stressful to set up. ClassSwap was highly recommended to me by another teacher so I decided to take the plunge. It is without a doubt one of the best decisions I have made, it is saving me vast amounts of admin time and my clients are enjoying being able to make their own swaps at their convenience.

    I didn't find the set up stressful and was able to complete it much faster than I thought. The set up support and customer service has been absolutely brilliant. This is something that is so often lacking, so it is very refreshing to receive such good customer service.

    The system is very easy to use, even the clients that were worried about understanding how to use it have been able to use it with ease, and without any support from me. I have received lots of positive feedback from my clients.

    The software is very customisable, I like that I am able to use my logo and colours. It ticks all of the boxes for me, I am able to control which level classes clients are able to book into, set deadlines for posting cancelled classes etc.

    My only regret is that I didn't do this sooner!

    Negative: I have to say that I really am unable to find anything that is a negative.

    Read More...
    ClassSwap Company Response
    Date: Oct 12 2022
    Thank you so much for this wonderful review.
  • Name: Anonymous (Verified)
    Job Title: Teacher
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClassSwap

    Date: Jul 26 2021

    Summary: Easy to use and means I no longer need to miss any sessions. It is an excellent system which saves wasting money.

    Positive: I like the ease with which I can now swap classes. I used to have to cancel sessions if I couldn't get home from work in time for my booked session.

    Negative: Nothing to dislike, The ClassSwap system is a brilliant idea.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Retired
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy peasy

    Date: Apr 05 2021

    Summary: Easy to use and you get reminders when your block time is up.

    Positive: No problems with system.
    Keeps me posted how and when to re enroll.
    I’m now repeating myself.

    Negative: No particular dislikes.
    I really don’t have any particular problems with this site.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Teaching Assistant
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Classwap for Pilates

    Date: Feb 13 2021

    Summary: A very positive experience.

    Positive: The website is extremely easy to navigate. I like the option of being able to post my class if I can't make it and to choose an alternative.

    Negative: The website works really well so in my opinion there are no cons.

    Read More...
  • Name: Susan R.
    Job Title: Pilates class member
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClassSwap

    Date: Sep 01 2020

    Summary: Very positive.

    Positive: Ease of access and system so clear that it makes no major demands on skill or memory. Nothing else to say - don't badger.

    Negative: Just being on the computer....again!

    Read More...
  • Name: Fiona C.
    Job Title: Curator
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple to use

    Date: Jun 17 2020

    Summary: Does what it’s designed to do - makes booking and paying for classes easy! I get better value from my classes now as I rarely fail to make up a missed class.

    Positive: The navigation is very intuitive in this app. I can always find what I need easily. It’s meant I can easily make up when I need to miss my regular class, I’d never bothered before the studio used ClassSwap.

    Negative: For my taste I’d like the design to be a bit sleeker but great functionality is more important.

    Read More...
    1 user found this review useful.
  • Name: Suzi S.
    Job Title: Pilates studio owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I couldn't live without it!

    Date: Jun 15 2020

    Summary: ClassSwap enables me to spend more time teaching and less time on my admin. It is easy to use and great value for money.

    Positive: It allows clients to swap around between classes without having to contact me, therefore saving me loads of time and stress. It also allows for pre-recorded videos or Zoom classes to be uploaded for ease of access. It is also great value for money.

    Negative: I can see nothing negative about this software at present - it suits my business perfectly.

    Read More...
    1 user found this review useful.
  • Name: Caroline N.
    Job Title: Pilates Instructor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Service

    Date: Nov 11 2020

    Summary: Excellent. It is has taken time to get used to the system, but it works! It allows clients more control of their classes and allows me more time to focus on what matters, teaching clients!

    Positive: Excellent service from provider. Quick to respond to queries.
    The service was adapted very quickly to incorporate video classes during the first Lockdown 2020.
    Step by step guides available for users constantly being updated and improved.

    Negative: Lack of clarity in Step by Step guides at first ... they are constantly working on this and take time to help us understand!

    Read More...