OpenMetal delivers hosted private cloud and bare metal infrastructure for organizations that have outgrown public cloud pricing or need more control than a hyperscaler will give them.
Built on OpenStack and Ceph, our platform gives you a fully managed private cloud without the cost and complexity of building your own from the ground up. You get dedicated hardware, root-level access, and a transparent fixed-cost model so your infrastructure bill stays predictable as your workloads grow.
Need bare metal without the private cloud overhead? Our dedicated bare metal servers deploy in minutes and can run standalone or integrate directly with an OpenMetal private cloud. Same fixed pricing, same dedicated hardware, no shared resources.
OpenMetal is built for engineering teams, DevOps, and infrastructure leads who are done deciphering complex cloud bills and being financially punished for their growth.
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Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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Cisco 900 Series Integrated Services Routers
The Cisco® 900 Series Integrated Services Routers (ISRs) offer a fusion of Internet connectivity, extensive security features, and wireless capabilities all within a single, high-efficiency unit that is straightforward to set up and oversee. These routers are particularly ideal for use as Customer Premises Equipment (CPE) in both small enterprise branch offices and managed-service settings provided by service providers. With built-in security measures and threat mitigation, the Cisco 900 Series ISRs safeguard networks against existing and emerging Internet threats and vulnerabilities. These robust, fixed-configuration routers facilitate secure broadband, Metro Ethernet, and wireless LTE WAN connections. Service providers can utilize these routers as CPE when delivering managed Ethernet and wireless LTE WAN services to their clientele. Additionally, users can manage their networks efficiently with centralized and remote management features offered through web-based tools and Cisco IOS® Software, ensuring comprehensive visibility and control over network setups at distant locations. Overall, the Cisco 900 Series ISRs provide a versatile solution for modern networking needs.
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Cisco Catalyst 8200 Series Edge Platforms
Easily integrate with the SD-WAN architecture to facilitate straightforward, plug-and-play installations. Revolutionize your streamlined branch by leveraging tailored, hardware-driven services. Oversee your setup centrally using Cisco vManage, and gain valuable insights across internet, cloud, and application landscapes through the integrated Cisco vAnalytics and Cisco ThousandEyes solutions. The Cisco SD-WAN modular router is designed specifically for small to medium-sized branches that require enhanced throughput capabilities. Additionally, this modular router caters to small branches that must meet SASE-compliant, cloud-centric security demands, ensuring a robust and secure operational environment. With such versatility, your network can adapt to evolving needs seamlessly.
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