Cisco CX Cloud Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

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Company Details

Company:
Cisco
Year Founded:
1984
Headquarters:
United States
Website:
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Online Support

Cisco CX Cloud Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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