Chatmeter Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

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Company Details

Company:
Chatmeter
Year Founded:
2009
Headquarters:
United States
Website:
www.chatmeter.com

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
In Person
Customer Support
Business Hours
Online Support

Chatmeter Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Software

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Chatmeter User Reviews

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