ChannelReply Description

In minutes, connect all your marketplaces to your Zendesk or Freshdesk account. Every buyer message you receive will have order details displayed on the side. Answer all questions from one screen. You can provide personalized support in a fraction of time and effort by using powerful tools such as automated replies, business rules and custom-built filters. This means that you can help more customers using a smaller but powerful team. Having all of your customer information in one place will reduce your response time. ChannelReply provides the tools you need to quickly resolve issues so you can get back on your feet selling!

Pricing

Pricing Starts At:
$31 per month
Free Trial:
Yes

Integrations

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Company Details

Company:
ChannelReply
Year Founded:
2016
Headquarters:
United States
Website:
www.channelreply.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Videos
Customer Support
Online

ChannelReply Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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