Cepstral Description
At Cepstral, we concentrate solely on Text-to-Speech technology. Our mission is to develop lifelike synthetic voices capable of delivering messages with personality and flair, regardless of the platform. Whether it’s a compact device or an extensive installation, our voices transform content into engaging audio experiences on demand. By converting text into clear and natural speech, Cepstral enhances your ability to communicate effectively. Our text-to-speech solutions are designed for seamless integration with your existing systems and software architecture. Additionally, our dedicated support team is available to assist you with any inquiries. We invite you to reach out and discover how we can support your needs. Cepstral specializes in providing advanced speech technologies and services that facilitate the spoken transmission of information. Our high-quality, natural-sounding voices are developed for a variety of applications, including handheld devices, desktops, and servers. The ease of integration and efficient memory use of our technology make it a versatile choice for developers. Moreover, we have pioneered innovative methods for creating both general-purpose and specialized "domain voices," enabling the spoken output to be customized to suit specific applications. This flexibility ensures that your audio content resonates with your audience in a meaningful way.
Cepstral Alternatives
Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
Learn more
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
Azure AI Speech
Easily and efficiently develop voice-enabled applications with the Speech SDK, which allows for precise speech-to-text transcription, the generation of realistic text-to-speech voices, and the translation of spoken audio while also incorporating speaker recognition features. By utilizing Speech Studio, you can design customized models that suit your specific application needs, benefiting from advanced speech recognition, lifelike voice synthesis, and award-winning capabilities in speaker identification. Your data remains private, as your speech input is not recorded during processing, and you can create unique voices, expand your base vocabulary with specific terms, or develop entirely new models. The Speech SDK can be deployed in various environments, whether in the cloud or through edge computing in containers, enabling rapid and accurate audio transcription across more than 92 languages and their respective variants. Furthermore, it provides valuable customer insights through call center transcriptions, enhances user experiences with voice-driven assistants, and captures critical conversations during meetings. With options for text-to-speech, you can build applications and services that engage users conversationally, selecting from an extensive array of over 215 voices in 60 different languages, making your projects more dynamic and interactive. This flexibility not only enriches the user experience but also broadens the scope of what can be achieved with voice technology today.
Learn more
Murf AI
Murf AI is an advanced AI voice generator and text-to-speech platform built for creators, developers, and businesses. It enables users to transform written text into high-quality, natural-sounding voiceovers using a wide selection of voices and languages. The platform includes a customizable studio where users can adjust voice tone, pacing, and style to match different types of content. Murf AI supports a variety of use cases, including e-learning modules, podcasts, marketing content, audiobooks, and explainer videos. It also provides AI dubbing features that allow users to translate and localize audio content across different languages. Developers can access its capabilities through a fast and scalable API, making it easy to integrate voice features into applications. The platform is designed for efficiency, offering quick processing and high-quality output. Murf AI helps reduce the time and cost associated with traditional voice production. It is used by organizations to create consistent and professional audio experiences. The system supports both small-scale projects and enterprise-level workflows. By combining customization, speed, and scalability, Murf AI simplifies voice content creation.
Learn more
Integrations
Company Details
Company:
Cepstral
Headquarters:
United States
Website:
www.cepstral.com/en
Media
Recommended Products
Build Securely on AWS with Proven Frameworks
Moving to the cloud brings new challenges. How can you manage a larger attack surface while ensuring great network performance? Turn to Fortinet’s Tested Reference Architectures, blueprints for designing and securing cloud environments built by cybersecurity experts. Learn more and explore use cases in this white paper.
Product Details
Platforms
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Cepstral Features and Options
Cepstral User Reviews
Write a Review- Previous
- Next
