Cepstral Description
At Cepstral, we concentrate solely on Text-to-Speech technology. Our mission is to develop lifelike synthetic voices capable of delivering messages with personality and flair, regardless of the platform. Whether it’s a compact device or an extensive installation, our voices transform content into engaging audio experiences on demand. By converting text into clear and natural speech, Cepstral enhances your ability to communicate effectively. Our text-to-speech solutions are designed for seamless integration with your existing systems and software architecture. Additionally, our dedicated support team is available to assist you with any inquiries. We invite you to reach out and discover how we can support your needs. Cepstral specializes in providing advanced speech technologies and services that facilitate the spoken transmission of information. Our high-quality, natural-sounding voices are developed for a variety of applications, including handheld devices, desktops, and servers. The ease of integration and efficient memory use of our technology make it a versatile choice for developers. Moreover, we have pioneered innovative methods for creating both general-purpose and specialized "domain voices," enabling the spoken output to be customized to suit specific applications. This flexibility ensures that your audio content resonates with your audience in a meaningful way.
Cepstral Alternatives
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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CereWave AI
CereProc is thrilled to unveil CereWave AI, our cutting-edge neural text-to-speech system that utilizes state-of-the-art machine learning techniques. Available now through the CereVoice Cloud, CereWave AI delivers speech that surpasses the naturalness of existing text-to-speech solutions, offering unprecedented human-like emphasis and intonation. This innovative model synthesizes audio waveforms from the ground up, leveraging a deep neural network that has undergone extensive training on vast quantities of speech data. Throughout the training process, the network learns to capture the fundamental characteristics of various voices, enabling it to generate highly realistic speech waveforms. Not only does CereWave AI create a voice that closely mimics human speech, but it also allows comprehensive editing and customization, making it possible to adjust the speech to any language, gender, accent, or age. Remarkably, while traditional text-to-speech systems often require around 30 hours of recorded material, CereWave AI can produce a high-quality voice with only 4 hours of data, revolutionizing the field of speech synthesis. This advancement signifies a major leap forward in accessibility and versatility for developers and users alike.
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Amazon Polly
Amazon Polly is a service designed to convert written text into realistic speech, enabling the development of applications that can communicate vocally and fostering the creation of innovative speech-enabled products. Utilizing state-of-the-art deep learning technologies, Polly's Text-to-Speech (TTS) service produces natural-sounding human voices. With a variety of lifelike voices available in numerous languages, developers can create speech-enabled applications that are functional in diverse global markets.
Beyond the Standard TTS voices, Amazon Polly also provides Neural Text-to-Speech (NTTS) voices, which enhance speech quality significantly through a novel machine learning technique. In addition, Polly's Neural TTS supports two distinct speaking styles: a Newscaster style designed for news narration and a Conversational style that is perfect for interactive communication scenarios such as telephony. This flexibility allows developers to tailor the auditory experience to fit their specific application needs.
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Company Details
Company:
Cepstral
Headquarters:
United States
Website:
www.cepstral.com/en
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Platforms
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
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