CenterWare Description
Nuxiba Technologies has increased companies productivity by more than 50%. We have simplified contact center life and reduced downtime and costs. Nuxiba offers the most comprehensive contact center suite at the lowest price per agent. We have 45% market share because we provide the best technical support and our clients stay with Nuxiba for an average of 12 years. Nuxiba, which is TPCA compliant, offers end-to-end services for your Contact Center in Cloud.
Discover why Nuxiba has the industry's only three-month guarantee.
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• Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads.
• Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
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Pricing
Pricing Starts At:
$89/month/agent
Pricing Information:
Monthly minutes are billed separately and are not included in our monthly agent fee.
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Nuxiba Technologies
Headquarters:
United States
Website:
www.nuxiba.com/en/contact-center-software/xion.html
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
CenterWare Features and Options
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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