Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust.
Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence.
Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes.
With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight.
Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.
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Fresa Gold
Fresa Gold is an online ERP solution specifically crafted for freight forwarding and shipping, catering to the needs of freight forwarders, NVOCCs, IATA Cargo Agents, transporters, couriers, and logistics service providers, enabling them to streamline their operations effectively.
The software encompasses comprehensive modules that track information from the preliminary sales stage through to quotations and shipping details, while also providing status updates to both internal teams and external parties throughout the shipment's journey. It facilitates the creation of essential shipping and financial documents, including invoices and receipts, and features Management Information System (MIS) capabilities that ensure real-time visibility and operational transparency for both the organization and its clients.
Additionally, Fresa Gold’s scalability allows businesses to optimize their resources, leading to lower administrative expenses, enhanced quality of service, and ultimately, increased profitability. This versatile software not only improves operational efficiency but also strengthens relationships with stakeholders by keeping everyone informed and engaged throughout the shipping process.
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Conecta Carga
Conecta Carga is a comprehensive cloud-based ERP and logistics management solution designed specifically for freight forwarders and cargo companies, allowing them to consolidate and optimize their essential operations through a single web interface. Users can efficiently upload and oversee supplier freight rates and templates, generate quotes, and manage CRM follow-ups and client communications, all while reducing repetitive tasks and eliminating the need for manual spreadsheets. This platform centralizes the management of shipments across air, sea, and land cargo, offering complete document management capabilities, which include handling House and Air Waybills, maintaining historical traceability, providing shipment status updates, and featuring an optional portal for customer tracking. Moreover, it supports diverse administrative workflows such as generating proforma invoices, tracking accounts receivable, processing purchase orders, monitoring bank account activities, and analyzing operational profits. Additionally, its integrated warehouse management capabilities ensure real-time inventory oversight, facilitate the processing of warehouse receipts and cargo releases, and enable online tracking, making it a vital tool for enhancing operational efficiency in the logistics sector. This all-in-one solution fosters a more organized approach to logistics management, empowering companies to focus on growth and customer satisfaction.
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