Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust.
Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence.
Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes.
With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight.
Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.
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Free Freight Software
FFS (Free Freight Software) is a cloud-based ERP system that offers comprehensive freight management solutions tailored for freight forwarders, IATA Cargo Agents, NVOCCs, transporters, couriers, and logistics service providers, enabling them to effectively streamline, oversee, and track their operations. This all-in-one platform integrates various modules that gather data from the initial sales phase, quotations, and shipment details, providing status updates through emails to both internal teams and external partners involved in the shipment lifecycle. Furthermore, it facilitates the creation of essential shipping and financial documents, including invoices and receipts, while also delivering management information system (MIS) capabilities that ensure real-time visibility and operational transparency for both the organization and its clients. While FFS is designed to be highly scalable, it is primarily aimed at startup companies operating from a single branch with one user. Remarkably, all features of the software are offered at no cost to FFS users, enhancing accessibility for smaller businesses seeking efficient freight management solutions. This user-friendly approach positions FFS as an ideal choice for emerging logistics companies aiming to optimize their processes without incurring significant expenses.
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TimeToCargo
TimeToCargo is a container tracking platform built to help logistics companies reduce manual work and maintain clear visibility across shipments handled by different shipping lines. It brings together tracking data from more than 100 global and regional carriers, including MSC, CMA CGM, PIL, and Blue Anchor Line, in a single standardized interface.
Shipments can be tracked by container number, bill of lading, or booking number. Users receive structured data on container status, shipment events, vessel details, ETA, ports, latest available location, event notes, and route information. Automatic carrier detection simplifies the tracking process, while bulk uploads support teams working with larger shipment volumes.
API integration and webhook notifications allow tracking data and shipment updates to flow directly into internal systems, helping companies automate routine monitoring and keep operational workflows more efficient.
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