Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Runable
Runable is a platform that leverages AI to enable users to automate virtually any digital task that a person would typically perform on a computer, utilizing natural language commands instead of traditional scripting languages. It is compatible with browser, desktop, and mobile environments, features integrations with widely-used services, and offers capabilities for scheduling and orchestrating workflows through "runbooks" for tasks that are repetitive or require multiple steps. Users can take advantage of a library filled with pre-designed runbooks and templates tailored for various fields such as marketing, sales, programming, and productivity, allowing them to kickstart their automation journey and personalize the solutions to their needs. Practical applications include tasks like automatically gathering meeting materials by researching companies listed on a calendar, creating visual reports, updating documentation, and managing files or datasets efficiently. Additionally, the system incorporates feedback mechanisms that allow users to make adjustments, schedule operations, and manage permissions, positioning itself as a tool aimed at minimizing manual labor, enhancing repetitive process efficiency, and ultimately boosting overall productivity. By simplifying complex tasks and enabling seamless integration with existing workflows, Runable empowers users to focus on higher-value activities while significantly reducing time spent on mundane chores.
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Do Anything
Do Anything is an innovative AI-driven personal assistant platform that goes beyond merely supplying answers by actively executing tasks for users, facilitating the delegation of both everyday activities and intricate projects through natural language commands; this platform seamlessly integrates with a user’s preferred applications, tools, and online services to autonomously manage tasks such as sending emails, creating to-do lists, conducting web searches, filling out forms, gathering information, scheduling appointments, organizing events, and completing complex multi-step operations, thereby minimizing tedious manual tasks and boosting overall productivity. In contrast to conventional AI chatbots that merely provide recommendations, Do Anything’s smart agent operates in the background to carry out specific actions based on user instructions phrased in everyday language, leveraging calendars, communication applications, project management tools, and various integrations to perform work that would typically necessitate direct user interaction, ultimately transforming the way users manage their tasks and responsibilities. This platform not only enhances efficiency but also empowers users to focus on more strategic endeavors by offloading repetitive work to the AI assistant.
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