Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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OpenAI Codex
Codex is an advanced AI coding assistant from OpenAI that helps developers streamline the entire software development process from start to finish. It functions as a powerful pair programmer capable of understanding repositories, writing code, and generating production-ready pull requests. The platform supports complex workflows, including debugging, refactoring, testing, and code reviews, all within a unified environment. One of its standout features is computer use, which allows Codex to operate your computer directly by seeing the screen, clicking, and typing within applications. This capability enables it to interact with tools and software that lack direct integrations or APIs. Codex also includes an in-app browser, allowing developers to iterate on web applications and provide precise instructions directly on live pages. It integrates with a wide range of tools and plugins, enhancing its ability to gather context and take action across workflows. The platform supports multi-agent collaboration, enabling parallel work across projects to accelerate development timelines. Codex also offers automation features that allow it to schedule and complete recurring tasks without manual input. With memory capabilities, it can remember preferences and past actions to improve future performance. Overall, Codex delivers a comprehensive AI-powered solution that combines coding, automation, and real-world computer interaction to boost developer efficiency.
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ChatGPT Agent
ChatGPT Agents is a team-focused AI workspace that enables organizations to create, manage, and share custom agents for ongoing work. It helps teams keep projects and tasks moving continuously by giving users access to specialized AI assistants. Users can build agents tailored to specific roles, workflows, departments, or business processes. The platform includes options to invite team members, making collaboration easier across the organization. A shared team directory allows employees to browse agents created by others in the workspace. Users can also access a personal section for agents they have built themselves. The recently used area makes it simple to return to agents that support frequent tasks. ChatGPT Agents helps reduce repetitive manual work by making AI-powered assistance available whenever teams need it. It provides a centralized place for employees to find useful agents instead of starting from scratch each time. The feature is especially helpful for companies that want to standardize AI workflows across teams. By combining agent creation, team sharing, and workspace organization, ChatGPT Agents helps improve efficiency and collaboration.
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