CIOPulse Description

Obtain the essential metrics and insights required to mentor your IT personnel, enhance service quality, and elevate the IT customer experience with ease. With everything you need readily available, you can be prepared to launch within just a few days. CIOPulse serves as a user feedback tool tailored for CIOs and IT Service Delivery Managers aiming to cultivate a customer-focused atmosphere within IT. Utilizing the principles of Net Promoter, CIOPulse gathers feedback through support tickets, project assessments, and relationship surveys, providing you with the crucial metrics, alerts, and insights essential for driving service enhancements. Featuring aesthetically pleasing, short, and responsive surveys that are touch-friendly, CIOPulse ensures an appealing experience across all devices used by your customers. This approach not only mitigates survey fatigue but also results in significantly higher response rates, as other survey tools simply cannot match its visual appeal. Additionally, you can monitor and contrast Net Promoter Scores for individuals, teams, departments, customer segments, various projects, and the entire IT organization as a whole. With CIOPulse, achieving a deeper understanding of customer satisfaction becomes more streamlined and effective.

Pricing

Pricing Starts At:
$595 per month
Pricing Information:
Billed annually
Free Trial:
Yes

Integrations

API:
Yes, CIOPulse has an API
No Integrations at this time

Reviews

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Company Details

Company:
Silversix
Headquarters:
Australia
Website:
www.cio-pulse.com

Media

CIOPulse Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

CIOPulse Features and Options

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