CIOPulse Description
Get the metrics and insights that you need to coach your IT staff and drive service improvement. Everything you need right out of the box. You can go live in a matter of days. CIOPulse is a feedback system for IT Service Delivery Managers and CIOs who want to foster a customer-centric culture within IT. CIOPulse is based on Net Promoter principles and collects feedback via support ticket, relationship and project surveys. It gives you the metrics and alerts you need to drive service improvements. CIOPulse's touch-enabled, short surveys are beautiful on all devices. Reduce survey fatigue to enjoy higher response rates. This survey is unlike any other. Track and compare Net Promoter Scores of individuals, teams, departments and customers for projects and IT in general.