Bynry Description

Outdated tools are holding back your utility operations. Bynry's AI-powered SaaS platform, SMART360, modernizes how small and mid-sized utilities work.

By digitizing core functions like leak detection, meter reading, customer service, and infrastructure management, SMART360 helps you:

-Reduce costs: Streamline operations and minimize manual effort.
-Boost customer satisfaction: Improve service delivery and responsiveness.
-Enhance sustainability: Optimize resource allocation and minimize waste.

With SMART360, you're not just upgrading software; you're building a foundation for healthier, happier, and more resilient communities.

Pricing

Pricing Starts At:
$1.39/per month/per meter
Pricing Information:
We have 3 package:
1. Smart Billing:- $1.39/per month/per meter.
2. Smart Workforce:-$1.59/per month/per meter.
3.Smart Utility:-$1.99/per month/per meter.
Free Trial:
Yes

Integrations

API:
Yes, Bynry has an API

Reviews - 4 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Bynry
Year Founded:
2022
Headquarters:
United States
Website:
www.bynry.com
Update This Listing

Media

Customer experience (CX) -Web App & Mobile App

Customer experience (CX) -Web App & Mobile App

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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Bynry Features and Options

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Bynry User Reviews

Write a Review
  • Name: Andre R.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very reliable

    Date: May 03 2025

    Summary: They help my firms in bill management and there utilities is very good in electricity and bill payment

    Positive: The help me with my company utilities I really appreciate there efforts in bill management and utilities

    Negative: There is nothing I could think about them they are very compliant

    Read More...
  • Name: Victoria L.
    Job Title: Investor/Advisor
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Feature-Rich Utility Platform, but Room for Improvement

    Date: Mar 18 2025

    Summary: A robust and reliable platform for utility businesses, Bynry simplifies complex processes and enhances operational efficiency. With a few enhancements to analytics and performance, it could be a near-perfect solution.

    Positive: Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.

    Negative: Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.

    Read More...
  • Name: Sally G.
    Job Title: Principal
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Critical assistance to small and medium water utilities

    Date: Jan 25 2025

    Summary: It is truly remarkable and is going to be so helpful to these utilities.

    The company has put in considerable effort to learn the field and where the software can help most.

    Positive: This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.

    Negative: It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.

    Read More...
  • Name: Pranav P.
    Job Title: CSO Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Comprehensive and user-friendly utility platform for modern needs

    Date: Jan 22 2025

    Summary: SMART360 by Bynry Inc. is a powerful and intuitive utility platform designed to streamline operations and enhance customer service. Its cloud-based, multi-utility configuration, exceptional meter-reading capabilities, and seamless smart meter integration make it an ideal choice for utilities. Features like digital service order tracking and a user-friendly consumer app further solidify its value as a future-ready solution for operational efficiency and customer satisfaction.

    Positive: SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform.
    The platform is highly user-friendly, enabling seamless adoption across diverse user groups.
    Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes.
    Integration with multiple OEM smart meters ensures seamless operations.
    Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

    Negative: The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.

    Read More...
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