Brooke.ai Description
By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.
Brooke.ai Alternatives
CDK Global
For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America.
The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance.
• Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up
• Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income
• Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect
• Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning
Learn more
Frazer Auto Dealer Software
Frazer offers full-featured dealer management software for independent car dealers across the United States. Frazer's goal has always been to provide dealers with an easy-to-use, high-quality Dealer Management System at a reasonable price. They also ensure that they have a friendly and knowledgeable support staff to help them. Get a free trial to discover what everyone is talking about in the auto industry.
Learn more
TEXT2DRIVE
TEXT2DRIVE stands out as the most effective and lucrative method for engaging with customers. With certifications from all leading DMS providers, it enhances customer loyalty while boosting revenue. By utilizing TEXT2DRIVE, businesses can elevate their CSI scores by an impressive average of 35% and see an increase of approximately $41,618 in total earnings over the span of 30 days. The automated service reminders alone can yield an average of $22,022 over a two-month timeframe, while appointment reminders contribute an extra $21,165. By implementing TEXT2DRIVE’s two-way texting capabilities for scheduling, service alerts, recall notifications, bill payments, and various other functions, businesses can significantly enhance customer satisfaction and profitability. As the top dealer communication platform available, TEXT2DRIVE streamlines processes by eliminating the need for manual data entry or spreadsheet uploads, thus allowing dealerships to focus on what truly matters: their customers. This automation fosters transparent lifecycle communication, ensuring a seamless experience for both businesses and clients. In a competitive market, adopting TEXT2DRIVE could be the key to unlocking greater success.
Learn more
STELLA
STELLA serves as an advanced digital voice assistant capable of managing an infinite number of calls at once, directing inquiries, responding to common questions, and scheduling service appointments seamlessly. Enhance your customer satisfaction index while simultaneously reducing expenses with STELLA Automotive. By utilizing STELLA, your clients can achieve their objectives without enduring lengthy wait times or unnecessary frustration, as she picks up the phone on the first ring. Developed by a dedicated team of scientists and engineers, STELLA's conversational AI has been tailored specifically for the needs of car dealerships and their customers. This innovative solution streamlines operations, helps retain staff, and ensures a positive experience for customers with minimal effort. Renowned as the most intelligent AI in the automotive sector, STELLA continues to evolve and improve over time. Furthermore, her service comes without per-minute charges, meaning that as she takes on more calls, your dealership's costs remain stable. STELLA is also a non-intrusive technology that is easy to implement and maintain, requiring no changes to existing processes or additional training for your team, allowing for a smooth transition to enhanced operational efficiency.
Learn more
Integrations
Company Details
Company:
Brooke.ai
Website:
www.brooke.ai/
Media
Recommended Products
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support
Brooke.ai Features and Options
Brooke.ai User Reviews
Write a Review- Previous
- Next