Broadband Dynamics Description
Comprehensive omni-channel software solutions encompass various communication methods such as Voice, SMS, WebChat, and social media among others. These solutions feature a TCPA-compliant enhanced manual dialing system, along with predictive, progressive, and power dialers. Additionally, they offer ACD/queues, call and screen recording, sentiment analysis, as well as personalized dashboards and advanced customizable reporting with automation capabilities. Quality Assurance is also integrated, including automated call scoring, alongside AI-driven Voice, Chat, and SMS BOT solutions. Furthermore, the platform provides CPaaS for the automatic ordering and routing of phone numbers through our carrier network, ensuring seamless connectivity and efficiency across all channels. This comprehensive approach enables businesses to optimize their customer interactions and enhance overall engagement.
Broadband Dynamics Alternatives
ULTATEL
Ultatel is a recognized industry leader in business communications. With the power of cloud VoIP technology, we help businesses to be more productive and connect with their customers wherever they are.
Our plans come fully customizable and scalable with unlimited Calling, SMS, Fax, Chat, Video & 40+ Advanced Features.
The best part is, there are no hidden fees or charges! Thanks to our Transparent Pricing model, what you see is what you pay (unlike some other vendors).
A Gartner Category Leader and G2 High Performer, Ultatel aims to provide a unified communications platform that adapts to your companies' needs. Powered by our FlexScale technology, you can scale up or down seamlessly and instantly with no downtime or penalty.
Furthermore, our Award-Winning Customer Support department is there for you 24/7/365. With a 94% first-contact resolution, you'll have the peace of mind of being connected beyond limits.
Contact us today and schedule your discovery call or demo.
Learn more
CallTools
Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
Learn more
RingCentral RingEX
RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
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Signalmash
Why struggle with large providers like Twilio, where response times to support requests can feel endless?
At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO.
Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers.
Our SMS services include:
- SMS API
- SMS CPaaS
- SMS UCaaS
- SMS no-code sending platform
- 10DLC campaign support
- Short code SMS
- Toll-free SMS
Voice services available:
- Contact center telecoms
- Voice termination
- Voice origination
- Local numbers
- Short code numbers
- Toll-free numbers
- SIP Trunking
Our No-code telecoms solutions:
- UCaaS for SMS
- CCaaS for call management
- AI-driven solutions
Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!
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Integrations
Company Details
Company:
Broadband Dynamics
Year Founded:
1996
Headquarters:
United States
Website:
www.broadbanddynamics.com
Media
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Product Details
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SaaS
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
On-Premises
Types of Training
Training Docs
Live Training (Online)
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In Person
Training Videos
Customer Support
Live Rep (24/7)
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