Brand Embassy Description

The GDPR (General Data Protection Regulation) is a comprehensive new data protection law in Europe, which includes the UK post-Brexit. It went into effect May 25, 2018. The GDPR is an update to existing EU privacy laws to make them more robust in light of technological advances and more complex international flows of personal information. It also gives EU citizens greater control over their personal data in digital world. The GDPR unifies the EU's data collection, storage, processing, and transfer of personal data. Brand Embassy has been operating in the EU for many years and is familiar with various data privacy rules at different levels. Brand Embassy sees GDPR as an opportunity for Brand Embassy to deepen its commitment to data privacy and to create a stronger data protection system in the interest of all.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Nice
Year Founded:
2011
Headquarters:
United Kingdom
Website:
www.nice.com/company/legal/gdpr-at-brand-embassy

Media

Brand Embassy Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

Brand Embassy Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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